Fire & Security Service Engineer
Join Mitie Fire & Security, where innovation meets dedication. We are looking for an experienced Fire & Security Engineer to work on our client sites across the UK.
Your Role
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world‑class customer service, and will be rewarded for doing so.
* Maintain Fire & Security systems in your assigned area.
* Respond to service calls for all types of Fire and Security systems in line with current standards and customer requirements.
* Plan and respond to routine and re‑active call visits in your area.
* Maintain effective communication with customers when planning site visits.
* Maintain your stock levels with support from the Stores team.
* Attend training sessions as and when required.
* Attend Engineering team meetings as and when required.
* Identify personal training and development needs to help you provide the best possible customer service.
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC, Salto
Required Skills and Experience
* Technical background in the electrical/electronic industry.
* Good all‑round knowledge of Fire and Security Systems.
* Experience of front‑line customer contact preferred.
* Excellent organisational skills.
* Professional and presentable demeanour at all times.
* Ability to deliver exceptional customer service.
Benefits
Competitive salary, vehicle allowance, comprehensive benefits package, flexible lifestyle benefits platform, mileage, cycle‑to‑work scheme, pension contributions, salary finance, and more.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.
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