Responsibilities
* Carry out home repairs and maintenance work for older people and/or their carers across East London.
* Support AUKEL Home & Settle service in providing support to aid hospital discharge.
* Carry out home security checks and advise and fit crime safety devices/adaptations.
* Deliver person centred service to diverse communities across East London.
* Fitting installations to instructions from Social Workers / Occupational Therapists, e.g., key safes, grab rails, banister rails, raised toilet seats, telephone extensions, fixing commodes to the floor, fixing down loose floor covering.
* Installation of security devices and smoke alarms.
* Relocation of furniture - set-up of micro-environments to aid hospital discharge.
* Draft proofing.
* Delivery of equipment as required (e.g., emergency heaters, walking frames).
* Carry out home safety checks advising on crime safety devices and fittings as required.
* Taking care of cleaning of tools and equipment and checking they are in good working order meeting health & safety requirements.
* Ensure that the service user's home is left clean and tidy on completion of the work and be responsible for the safe and proper removal of waste and debris.
* Taking responsibility, whilst using AUKEL vehicle(s), ensuring that they are in roadworthy condition and reporting any concerns to Line Manager.
* Carpentry, minor plumbing, minor electrical work.
* Working closely and supporting AUKEL volunteers.
* Administration: Keeping detailed records of jobs completed e.g., time taken, materials used, cost. Keep accurate records of customer donations.
* Quality: Provide services in accordance with Health & Safety Legislation. Supporting the maintenance of Foundations Quality Mark by providing excellent services and customer support.
* Liaison: Home & Settle Hospital Discharge Services; Home & Care Services; Bart's Health NHS Trust Royal London, Newham & Whipps Cross Hospitals; Homerton University Hospital; Adult Social Care; Wider AUKEL services.
* General: Meet regularly with line manager for support, supervision and appraisal; attend team and staff meetings; undertake training (e.g., Trusted Assessor training); undertake other duties as required; carry out duties in accordance with Age UK's East London's policies including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
* Functional Links: Supervised by the Senior Handyperson; Hospital Discharge Project Co-Ordinators: Royal London Hospital, Homerton Hospital and Whipps Cross Hospital; Wider AUKEL services; Facilities Manager.
Qualifications and Essential Requirements
* Essential: Experience of working in a diverse community.
* Experience of working in a domestic environment.
* Demonstrable experience of working as a handyperson; understanding of confidentiality policy and practice.
* Awareness of health and safety issues, risk assessment, COSHH, RIDDOR etc.
* Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
* Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
* Understanding of Equity, Diversity and Inclusion, including the impact of discrimination and disadvantage on clients, and a commitment to increasing awareness of EDI issues.
Desirable
* Trusted Assessor Trained, Excellent interpersonal skills
* Excellent verbal and written communication
* Good planning and organisational skills
* Ability to work independently and as part of a team
* Ability to prioritise and manage time and resources
* Ability to drive with a clean licence (electric vehicle available for day time use for candidates over the age of 30; under 30 years car allowance will be paid).
* Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative)
* Commitment to learning and development and reflective practice.
* Ability to speak a community language
Additional Requirements
* This post is subject to the relevant check through the Disclosure & Barring Service (DBS).
* Ability to travel throughout AUKEL areas of benefit.
* Flexibility in working hours to meet organisational needs.
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