Responsibilities
* Build positive and effective working relationships and agreements with external agencies, including criminal justice services.
* Complete needs and risk assessments for clients, leading to delivery of support plans that meet individual client needs.
* Give clients advice and information to enable them to access appropriate services and accommodation.
* Ensure all new clients moving into the service understand their rights, responsibilities, and the conditions of their licence agreement.
* Manage referrals, assess needs, and provide tailored support to help clients maintain their accommodation and make positive life changes.
* Work closely with key partners such as the National Probation Service, Police, and other support agencies to create effective multi‑agency support plans.
* Assist clients with navigating benefit claims, budgeting, and ensure accommodation meets high standards of health and safety.
* Maintain accurate records and contribute to reporting for partners and funders.
Requirements & Qualifications
* Valid driver’s licence and access to own vehicle (business insurance required for travel).
* Experience working with vulnerable adults and/or people with complex needs and challenging behaviours.
* Willingness to participate in an out‑of‑hours on‑call rota.
* Enhanced Disclosure and Barring Service (DBS) check.
Equal Opportunities
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place, demonstrating our commitment to continuous improvement in creating an inclusive culture. We have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.
Benefits
* 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro‑rata for part‑ staff).
* 30% staff discount at Julian House charity shops.
* Eligibility for the Blue Light Card, which offers amazing discounts on thousands of brands.
* A generous and competitive pension scheme.
* A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
* Great opportunities for career development and free monthly training sessions from experienced facilitators.
* 6 weekly reflective practice sessions from objective, external facilitators.
Contact
For any questions about the Supported Housing Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
About Julian House
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
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