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Assistant service manager

Glasgow (Glasgow City)
Permanent
Assistant service manager
£35,000 - £42,000 a year
Posted: 3h ago
Offer description

Vertu Nissan Glasgow Central Here at Vertu Nissan Glasgow Central we have a great opportunity for an Assistant Service Manager to join the team with a competitive basic salary and with an OTE of up to £42,000. If you are looking for career progression and the chance to work for one of the largest Motor Retailers in the UK then this could be the opportunity for you. This is a great opportunity to join a high‑performing Aftersales team and grow towards a future Service Manager role. If you’re a Senior Service Advisor with 2 years’ experience leading a team, we’d especially love to hear from you—this is the ideal next step in your career. What you’ll be doing Lead the front of house day‑to‑day, supporting the Service Manager and leading a team of five Service Advisors. Own the customer journey —embed the Vertu process to deliver consistent, outstanding service. Be a hands‑on leader —set standards, coach for performance, and create a culture where people do their best work. Provide occasional support to the workshop, ensuring smooth end‑to‑end service delivery. What you’ll bring Proven team‑lead experience—this could be from a Senior Service Advisor, Workshop Controller, or Service Manager role. A track record of delivering results through people, process, and customer focus. Exceptional communication skills and the ability to influence across the front of house and workshop. Experience using Kerridge (CDK) is essential for this role, as you’ll be working closely with system processes and performance data. A full, valid UK driving licence. Why this role? Clear progression path to Service Manager. High visibility and impact—your leadership directly shapes customer experience, team performance, and site results. A supportive environment that values coaching, standards, and continuous improvement. If you want your next role to combine leadership, customer impact, and career progression, we’d love to speak with you. We are proud to be the Motor Retailer who invests more in our colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Pension Enhanced Maternity & Paternity Apply today to be considered for this role! If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving license check. LI-JC1

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