Job Title: IT Technician Status: Permanent, Full-Time (37 hours per week) Closing Date: Midnight, Thursday 4th September Assessment Centre Date: Friday 12th September Overview Are you passionate about technology and eager to make a real impact in an educational environment? Reaseheath College is seeking a proactive and customer-focused IT Technician to join our dynamic IT team. This is a fantastic opportunity to support the digital backbone of a forward-thinking college where innovation meets industry. About the role As an IT Technician, you’ll play a vital role in maintaining and enhancing the College’s IT infrastructure. From troubleshooting hardware and software issues to supporting classroom AV setups and preparing systems for key events, your work will directly support both staff and students in delivering an outstanding learning experience. Key responsibilities: • Provide 1st and 2nd line technical support across campus • Install, configure, and maintain hardware, software, and peripherals • Manage classroom AV equipment and offer basic training to staff • Create user guides and contribute to the IT knowledge base • Prepare IT systems for exams, meetings, and events • Operate within the service desk system (TOPdesk) to track and resolve issues • Support the Systems Team with maintenance and troubleshooting tasks • Ensure compliance with GDPR, safeguarding, and College policies The successful candidate will: • Hold a Level 3 IT qualification (e.g., Microsoft MTA, BTEC, A-Level) • Level 2 Maths and English ( GCSE Grade C/4 or above) • Demonstrate solid knowledge of PC hardware, networking basics, and Windows tools • Be familiar with Office 365, Active Directory, and SCCM imaging • Communicate technical information clearly to non-technical users • Be well-organised, professional, and able to work independently or in a team • Be willing to work flexible hours, including evenings and weekends where required We can offer you: • 35 days annual leave plus bank holidays • A two-week festive/New Year shut down • Generous pension scheme with an employer contribution of 20.8% • Enhanced sick pay of up to 6 months full pay depending upon service • On site gym membership available • Pluxee reward scheme For more information, please refer to the additional job description. Please note this role constitutes ‘regulated activity’ as defined by the Protection of Freedom Act 2012. The successful candidate will therefore be required to undertake an enhanced DBS check with barred list information prior to starting employment. You must also have the right to work in the UK and will be required to provide evidence to support this. In addition, online checks will be carried out during the recruitment process. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Equality, Diversity and Inclusion Reaseheath College is committed to achieving its public sector general equality duty, which is set out in the Equality Act 2010. The College has a clear mission and clear values, which incorporate equality, diversity and inclusion. The College staff recruitment and selection process, CPD processes, policies and practice are designed to ensure that when employment decisions are made, they are based solely on the skills and qualities required for the position and comply with all relevant employment legislation and best practice standards. Disability Support The College is a Disability Confident Employer and will support any reasonable adjustments you require to perform your best during the recruitment process. You can contact the HR team should you require any adjustments during either your application or during the assessment centre. We reserve the right to close this vacancy earlier than the advertised close date if we receive a sufficient number of applications. We do not accept applications or speculative CVs through recruitment agencies.