Position: Technical Writer (6‑Month FTC – Maternity Cover)
Salary: £39,525 – £49,407
Location: London
About CDP
CDP is a global non‑profit that runs the world’s environmental disclosure system for companies, cities, states and regions. Founded in 2000, it works with more than 590 investors holding over $110 trillion in assets, leveraging capital markets and corporate procurement to motivate companies to disclose their environmental impacts and reduce greenhouse‑gas emissions. In 2021, over 14,000 organizations disclosed data through CDP, including more than 13,000 companies representing 64% of global market capitalization and over 1,100 cities, states and regions. Fully TCFD aligned, CDP holds the largest environmental database in the world, and its scores drive investment and procurement decisions towards a zero‑carbon, sustainable and resilient economy. CDP is a founding member of the Science Based Targets initiative, We Mean Business Coalition, The Investor Agenda and the Net Zero Asset Managers initiative.
About the Team
The Product Owner team defines the product roadmap, prioritisation and requirements for their product portfolio. Working closely with Data and Engineering, the team delivers products using an agile framework.
About this role
The Technical Writer will create and maintain clear, accurate, and user‑focused internal documentation across CDP’s product portfolio, covering logic, configuration, setup processes, process maps and release notes. A key focus is reviewing and improving existing documentation to ensure consistency and usability.
What you will do
* Plan and prioritise documentation by collaborating with product owners, designers, developers, and QA engineers to identify gaps and understand features.
* Write clear, user‑focused documentation for product features, configurations, system logic and internal processes, using visuals (diagrams or videos) where relevant.
* Review, revise and restructure outdated material to ensure clarity, accuracy and consistency with current features, updates, tone and style.
* Maintain an internal knowledge hub to support ongoing development and team collaboration, including audits and tracking revisions and versions.
* Review and improve content based on feedback or usability testing with stakeholder teams.
* Communicate progress, raise blockers and clarify priorities with the Senior Technical Writer.
Team Collaboration
* Clarify expectations through regular 1:1s, clear objectives and open performance conversations.
* Promote a respectful and inclusive workplace where knowledge is shared openly.
* Live CDP values and demonstrate appropriate behaviours.
Stakeholders
Internal: Product, Customer Success, Revenue, Disclosure content, Marketing and Communications, Finance, Legal, Growth, and Policy.
External: Companies (Disclosers, Requestors), Financial Institutions, Governments (Cities, States, and Regions), Indices, NGOs, and Academics.
We’re looking for
* Proven experience as a Technical Writer in a product‑led or technical organisation.
* Comfortable working in a developing documentation function with evolving processes and standards.
* Ability to manage your own documentation tasks and timelines with minimal supervision.
* Excellent communication and collaboration skills, and ability to work effectively at all levels.
* Familiarity with tools such as Notion, Loom, Figma or any image editing/diagramming tool.
* Understanding of documentation best practices, content structure, and user experience principles.
* Comfortable creating visual content (e.g., diagrams, charts) and using video tools for walkthroughs.
Before you apply
We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicant’s privacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.
Please upload your CV & cover letter in the application form.
Hybrid role: candidates must live within commutable distance of the London office and be comfortable with 2 days in the office per week.
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