Supply Chain & Sales Administrator
Location: Swavesey, Cambridgeshire (Hybrid working)
Salary: £30,000£35,000
Type: Full-time, Permanent
A growing technology and manufacturing business is seeking a Supply Chain & Sales Administrator to provide operational and administrative support across supply chain, production planning, and sales functions. This is a varied, hands-on role ensuring efficient order processing, accurate documentation, and smooth coordination between internal teams, suppliers, and customers.
The Role
Reporting to the Supply Chain & Production Planning Manager, you will support shipping, purchasing, stock control, and sales order administration while acting as a key point of contact for customer and supplier queries. The position requires strong organisation, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Supply Chain
Prepare shipping documentation, invoices, and export paperwork
Pick, pack, and dispatch products; liaise with couriers via online portals
Raise purchase orders and related supply chain documentation
Organise supplier quotes and monitor order status and delivery schedules
Issue production paperwork, kitting documentation, and manage returns/shortages
Support stocktaking, cycle counts, reconciliation, and reporting
Provide cover for the Supply Chain Manager when required
Sales & General Administration
Enter sales orders onto the ERP system and issue acknowledgements
Advise customers on availability and shipping dates
Process RMAs, credit notes, and loan stock administration
Maintain sales order tracking and customer documentation
Support weekly sales reporting and audit documentation
Assist with customs clearance and courier invoice checks
Act as a point of contact for customer order and delivery queries
Handle incoming calls and general administrative support as required
Requirements
Previous experience in an administrative role (supply chain, sales, or operations preferred)
Experience with international shipping documentation
Strong organisational skills and high attention to detail
Competent in Microsoft Office (Excel, Word, Outlook)
Ability to learn ERP/order processing systems
Good written and verbal communication skills
Comfortable working independently and as part of a team
Ability to lift boxes up to 20kg
Experience working within ISO 9001 environments advantageous
Whats On Offer
£30k£35k salary
Hybrid working in Swavesey
Varied role across supply chain and sales functions
Supportive, growing organisation
Opportunity to broaden operational and commercial experience
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