Job Title
ACRO Business Analyst
Salary Range: £40,383 - £42,612
Work Location: Near Fareham
Hours per week: 37 Monday - Friday with flexible office hours
Contract Type: Permanent
Closing date: 19th May 2026 at 23:59
Role Overview
We are looking for a motivated individual experienced in business analysis to join our Continuous Improvement Team at ACRO Criminal Records Office. In this role you will support digital and process optimisation initiatives, working closely with senior stakeholders, cross‑functional teams and external partners to gather and analyse business requirements, uncover inefficiencies and propose improvements. You will deliver comprehensive analysis deliverables that translate complex findings into actionable recommendations and facilitate positive change.
Responsibilities
* Support the design and delivery of digital transformation projects, including workflow optimisation and data analysis.
* Conduct stakeholder engagement, build relationships and manage expectations across organisational levels.
* Produce and present detailed process maps and analytical findings to diverse audiences.
Essential Qualifications
* Educated to QCF level 4 OR work experience deemed to have brought the role holder to a comparable level.
Essential Experience
* Significant experience in Business Analytics or similar environment.
* Advanced analytical and problem‑solving skills.
* Stakeholder engagement experience, with proven ability to build relationships, manage expectations and facilitate requirements gathering across various levels of the organisation.
* Experience working on digital transformation projects.
* Proficiency with digital workflow optimisation tools for data analysis, presenting complex findings, and supporting detailed process mapping.
* Excellent written and verbal communication skills.
* Experience in conveying technical and non‑technical information clearly to diverse audiences.
Desirable
* Experience of working with SaaS solutions.
* Hold a professional practitioner level qualification in Business Analysis (e.g. The Chartered Institute for IT (BCS) level 4, International Diploma in Business Analysis) or another recognised BA Certification.
Benefits
* A hybrid working environment with flexible working hours (subject to the completion of mandatory training).
* Family‑friendly policies supporting those with caring responsibilities.
* Generous annual leave entitlement starting at 24 days (pro‑ratio for part‑time workers) in addition to public holidays, rising to 29 after five years’ service.
* Access to a wide range of learning and development opportunities.
* Local Government Pension Scheme.
* Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card.
* Excellent wellbeing support including onsite wellbeing rooms and access to Employee Assistance Programme.
* Staff representation groups and inclusion network.
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives. The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary through Positive Action to support people from under‑represented groups. We are a Disability Confident employer and will accommodate reasonable adjustments where possible.
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