37 hours per week
We are seeking an experienced and proactive Senior Homelessness Reduction Officer to join a dynamic housing team. In this role you will lead a team, provide expert housing advice, lead on complex homelessness cases, and contribute to the delivery of homelessness services.
You will be a visible and effective team leader, able to work collaboratively with colleagues across departments, and external partners. From attending safeguarding meetings to supporting out-of-hours emergency responses, you will be at the forefront of helping those at risk of homelessness access the support and housing they need.
Key Responsibilities
Provide expert advice and support to case officers on housing legislation and undertake complex homelessness prevention casework
Manage a team of dedicated Homelessness Reduction Officers
Ensure that officer casework is compliant with legislation and statutory duties through supervisions, audits and other monitoring processes
Oversee interim accommodation placements and respond to initial identification of risks
Monitor systems to ensure that information collected is accurately recorded for H-CLIC reports to Government
Ensure excellent safeguarding practice is applied at all times
Be a lead on Gypsy and Traveller liaison for the council.
About You
Significant experience working in housing, homelessness prevention, or similar frontline roles
A strong working knowledge of Housing Act 1996, relevant case law, and current housing policy
Proven ability to manage complex casework
Excellent communication and leadership skills
Experience managing and coordinating a team
A flexible, collaborative, and customer-focused approach
Candidates must clearly evidence in their application how they meet the essential criteria outlined in the Job Summary. Applications that do not demonstrate this will not be considered. Please note that previous applicants will not be shortlisted.