Welfare Rights Officer | 10302 | Permanent Contract | 37 hours per week | £34,434 to £36,363 per annum (Scale H) | County Hall, Norwich
Client Finance Services is seeking an experienced Welfare Rights Officer to deliver high-quality support and advice to people across Norfolk. The role offers hybrid working and will involve working from a range of locations, including County Hall, partner agency sites, and, where required, visiting clients in their homes.
The service supports individuals and families to improve their financial wellbeing and maximise income.
A knowledge and experience in providing up-to-date, comprehensive welfare advice, particularly to vulnerable people experiencing financial difficulties, is highly desirable.
Candidates should also have experience of working collaboratively with professional bodies and partner organisations that support vulnerable individuals.
If you believe you have the qualifications, skills, and experience outlined in the job description and person specification below, we encourage you to apply for this important and rewarding role. Alternatively, for an informal discussion, please contact Greg Lonergan, Welfare Rights Manager, at
1. A for Fire Service and Social Care Workers
Relocation expenses (where applicable)
An advance of your expenses if you travel for work
Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply, we recommend reading the full to help you demonstrate how you meet the criteria. You can also find information on our here.
Redeployment closing date: 27 April 2026 23:59
All other applicants closing date: 4 May 2026 23:59