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The Kingdom Group delivers service solutions with care in the specialist areas of security, cleaning, and recruitment. We have an opportunity for a Training Co-Ordinator to join our established team.
Where: Head Office, Newton-le-Willows WA12 area.
When: We are looking to welcome the right person to the team ASAP!
Hours: 37.5 hours per week, Monday to Friday 09:00am - 17:00pm.
Salary: £23,810 per annum
We are looking for a proactive and detail-oriented training coordinator who thrives in a fast-paced environment. This individual should be highly organised, tech-savvy, and an excellent communicator, ensuring smooth day-to-day operations while supporting the wider team.
Role Responsibilties
* Training Progress Monitoring & Reporting – Tracks completion rates for mandatory and essential-awareness courses, analyses LMS data, and escalates gaps to management.
* Contractual & Certification Lifecycle Management – Proactively flags expiring qualifications, books refresher or replacement courses, and updates records to maintain compliance.
* Learning Management System (LMS) Administration – Adds new starters, assigns curricula, sends automated reminders, and produces audit-ready completion reports.
* Onboarding & Induction Coordination – Sends welcome emails and induction packs, schedules introductory sessions, and ensures every new starter meets all initial training requirements.
* Statutory & Regulatory Compliance Support – Monitors training activity to meet relevant legislation, industry standards, and client-specific obligations.
* “How We Do Business” Process Adherence – Follows and promotes all applicable process-manual requirements related to the role.
* Kingdom Centre Optimisation – Supports the use, centralisation, and best-practice adoption of all Kingdom Centres to maximise training resources company-wide.
* Compliance Liaison with Management – Partners with line managers and department heads to confirm training status, agree priorities, and align with regulatory or contractual standards.
* Stakeholder & Vendor Engagement – Coordinates with internal trainers and external providers to secure course slots, materials, and accurate records.
* Telephone & Front-Line Communication – Answers enquiries, makes outbound calls, and delivers clear, courteous support to employees and training partners.
* Multi-Tasking & Prioritisation – Juggles simultaneous deadlines, high volumes of bookings, and ad-hoc requests in a fast-moving environment.
Key Skills and Attributes
* Organisational Excellence: You will be able to manage multiple tasks efficiently and meet deadlines.
* Strong Communication Skills – Confident in liaising with colleagues, clients, and stakeholders professionally.
* IT Proficiency – Comfortable using Microsoft Office, databases, and other relevant software.
* Collaboration & Teamwork – You work well with others to support business operations.
* Problem-Solving Ability – Can you think on your feet and find effective solutions?
* Training & Development Knowledge – Understand or have experience in coordinating training processes.
* Attention to Detail – Ensure accuracy in data entry, documentation, and reporting.
* Customer Service Mindset – You should be approachable and responsive to internal and external queries.
* Analytical Thinking – Able to assess information and make informed decisions.
* Drive for Continuous Improvement – Always looking for ways to enhance processes and efficiency.
Role Experience
* Proven experience in training coordination– Ability to organise, schedule, and oversee training sessions efficiently.
* Experience with Learning Management Systems (LMS) – Confident in using and managing LMS platforms for training delivery and tracking.
* Administrative Support in a Training Environment – Background in handling documentation, compliance, and reporting related to training programs.
* Stakeholder Engagement – Experience in liaising with trainers, employees, and external partners to coordinate training needs.
* Team Collaboration – Comfortable working alongside various departments to ensure effective training delivery.
* Ability to Manage Multiple Priorities – Skilled in balancing workloads, meeting deadlines, and adapting to changing priorities in a fast-paced environment.
What’s in it for you?
* Competitive market salary.
* Access to advanced / early pay scheme.
* On-site parking.
* Access to Group Care scheme.
* Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
* Access to free personal development qualifications and career plans (Kingdom Academy).
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