Overview
We\'ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand\'s future. Here your voice is brewed into everything we do. Here you\'ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment. We\'re looking for candidates with previous coaching or supervisory experience in a customer facing role. You\'ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You\'ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you\'ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You\'ll be an ambassador for our partner networks, making sure our partners know, here they belong. The best part about this role is that no two days are ever the same!
Responsibilities
* Collaborate with the Store Manager, lead shifts, support partners and inspire best moments and the Starbucks Experience for our partners and customers.
* Set priorities by leveraging existing tools and resources to determine roles and delegate tasks, with a focus on driving profitability of the store.
* Inspire and motivate the store team to make every moment right for our partners and customers, pre-empting and adapting to potential issues and addressing or resolving any that arise to optimise the customer experience.
* Identify teachable moments to share best practices with the team.
* View challenges as opportunities for continuous improvement to drive operational excellence.
* Execute store operations during scheduled shifts, including organising opening and closing duties.
* Ensure all partners follow Starbucks operational policies and procedures, including those for cash handling, safety and security, to ensure the safety of all partners during each shift.
* Provide quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health, safety and sanitation guidelines for all products.
Qualifications
* Previous coaching or supervisory experience in a customer-facing role.
* Experience leading operational activities in a retail or hospitality environment is beneficial.
Compensation & Benefits
£27,887 per year - estimated. CLOSING SOON.
* 28 days holiday a year (including Bank Holidays) + an additional special day each year.
* Free drinks and food when on shift.
* Store bonus program.
* Bean stock options for all partners.
* Comprehensive training and access to Starbucks Global Academy.
* A free coffee bag each week and 30% partner discounts on food, beverages and merchandise.
* Discounts with local and national retailers through Perks at Work.
* Life assurance.
* Interest-free Home Sweet Loan for rental deposits.
* 24/7 Employee Assistance Programme for you and your family.
* Recognition schemes and monetary awards for long service and WOWing customers.
* Great long-term career opportunities in-store and at the support center.
So, if you\'re looking for a new opportunity, with us you\'ll be welcomed, you\'ll be challenged, you\'ll be inspired. Here you\'ll be heard. Because here, you\'re a part of it all. Here you belong.
EEO & Application Process
* What is our process?
* Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there\'s always room for one more.
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