ActiveOps is a listed Decision Intelligence business serving 170+ enterprise customers in regulated industries, with £44M ARR and a clear path to £100M. Hiring the right people, at pace, is central to delivering that ambition.
The HR Systems Analyst plays a central role in the effective delivery of HR operations globally. The role carries ownership and management of the HR and people-related systems assets across the group, ensuring platforms are accurately configured, fit for purpose, and well adopted across the organisation. It combines hands‑on system administration with data stewardship, HR process coordination, and cross‑functional support, including collaboration with the Delivery and Business Systems teams.
It is well suited to someone highly organised, detail‑oriented, and proactive, who takes pride in maintaining high data standards and helping teams work more efficiently.
Role Responsibilities
HR Systems Ownership & Management
You will be the primary owner and administrator of all HR‑related systems globally, including but not limited to:
* HRIS (HiBob), core employee data, lifecycle management and configuration
* Applicant Tracking System (ATS). This is a system we are currently building and once operational will require ongoing management and configuration, with further implementation work in scope as the platform continues to mature
* LMS & LinkedIn Learning, compliance course administration, licence management and engagement reporting
* Corporate travel platform maintenance (Perk)
* Background screening platform, compliance monitoring and vendor liaison (Experian)
* You will ensure all systems are accurately configured to reflect current business needs and organisational structure
* Manage user access and permissions across all HR platforms, maintaining appropriate data controls and audit trails
* Lead systems training for HR team colleagues and the wider workforce to ensure compliant and effective platform use
* Monitor system performance and data quality; resolve discrepancies promptly and escalate to vendors where required
* Act as the point of contact for cross‑system data reconciliation, ensuring consistency between the HRIS, payroll, and other people‑related platforms
* Support HR technology projects including system upgrades, new implementations and configuration changes
Reporting, Analytics & HR KPIs
* Own HR dashboards and people reporting, ensuring all KPIs are accurately maintained for Executive and Board‑level analysis
* Produce regular KPI reports covering headcount, attrition, absenteeism, time‑to‑hire, onboarding completion, and learning engagement
* Provide ad hoc data analysis and insight to support the HR team and senior leadership on people‑related matters
* Maintain data standards that support workforce planning, compliance reporting, and strategic people decisions
HR Projects & Process Improvement
* Contribute to HR projects across the employee lifecycle, including system implementations, onboarding improvements and engagement initiatives
* Identify opportunities to streamline HR workflows, reduce manual administration, and improve system utilisation
* Maintain clear documentation of HR processes and system guidance to support consistency and knowledge transfer
HR Operations & Administration
* Ensure HR systems accurately and promptly reflect all people changes across the employment lifecycle, acting as the authoritative source of employee data
* Support the HR team with the maintenance and periodic review of global HR policies, templates and process documentation, contributing to compliance activities as required
* Contribute to wider generalist HR activity and people‑focused projects as needed, in line with the evolving needs of the business
Business Systems and Delivery Support
* Cross functional partnering with the Head of Business Systems and Head of Delivery Operations on people‑focused projects and resource coordination activity
* Managing onboarding and offboarding administration across relevant business platforms, raising system access tickets, ensuring timely access changes, and maintaining data compliance
* Supporting capacity management processes as required
Personal Profile
The ideal candidate will bring a combination of the following:
* Previous experience in an HR operations, HR systems, or HR coordinator role, ideally within a technology, SaaS, or professional services environment
* Demonstrable experience administering HR systems such as HiBob (or a comparable HRIS/LMS), with the ability to configure platforms, manage data, and troubleshoot issues confidently
* Familiarity with the pace and structure of a scaling technology business, comfortable with ambiguity, evolving processes, and a high degree of self‑direction
* Experience supporting employees across multiple geographies, with an understanding of the operational complexity this brings
* A track record of producing accurate HR reporting and KPI dashboards, using data to inform people decisions and support senior leadership
* Strong attention to detail and data hygiene, with a natural instinct to question inconsistencies and maintain system integrity
* Ideally holds, or is working towards, a recognised HR qualification such as the CIPD
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