IT Support Engineer (MSP / Retail)
Waltham Abbey
£27,000 + Training + Progression + Company Benefits
Are you an IT Support Engineer looking to join a fast-growing, award-winning support company that works with high-end brands?
Do you want to join a tight-knit company which offers comprehensive software training way above the fundamentals, a good team culture and have the opportunity to utilize their best in class training suite?
On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression
In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day.
The ideal candidate has experience as an IT Support Engineer or similar within an MSP environment that wants to progress their career and work daily with industry experts who will help springboard your career.
The job:
Trouble Shooting
Managing multiple IT Support Tickets
Ensuring SLAs are met
Learn from industry experts to upskill yourselfThe person
IT background
Good communicator
Commutable to Loughton
MSP experience desirable Reference: BBBH23976
Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position.
The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
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