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Security enforcement officer - environment services (harbours)

Permanent
Enforcement officer
£37,100 - £40,245 a year
Posted: 3 April
Offer description

The role An exciting opportunity has arisen for three Harbour Security Officers, primarily based in Brixham Harbour, with out‑of‑hours support at Paignton & Torquay. The successful candidates will be required to work on a 24/7 rota, covering nights, weekends and bank holidays, providing a professional, high-profile security presence across Torbay Harbours. Working as part of a team, you will help ensure our harbours remain safe, secure and welcoming for all users. This is a physically active, outdoor role working in all weather conditions and often involves spending long periods of time on your feet around moving vehicles. Full training and personal protective equipment (PPE) will be provided. We are looking for approachable, reliable and customer focused individuals who can deliver excellent customer service while maintaining high standards of safety and security. SWISCo Ltd Security provides contracted security services to Torbay Harbours. When the Security Team Manager is not on site, officers will report to the Harbour Master or Assistant Harbour Master for day‑to‑day harbour matters. Key Duties and Responsibilities - Maintain a high‑visibility security presence, controlling access to restricted areas and enhancing public safety. - Conduct regular security patrols and manage access to harbour facilities, - Monitor site activity, including CCTV/ANPR, traffic and parking control and secure gate/building access. - Ensure safe and compliant harbour operations in line with HSE and Harbour Master directives during routine activities and emergencies. - Respond appropriately to incidents and supporting daily harbour operations. - Provide accurate communication and documentation using VHF radio, completing logs, reports and records. - Assist harbour operations, including boat counts, fee and dues collection and directing vessel movement. - Provide professional support to harbour users, contractors and visitors, resolving conflict calmly and fostering positive relationships with staff and the public. Essential Skills, Knowledge, Experience and Qualifications for initial shortlisting Skills and Effectiveness - SIA trained Door Supervisor / Security Officer Qualification - Good Verbal Communication / Customer Services - Strong observation skills with the ability to assess situations and respond appropriately. - Effective communication skills with the ability to assess situations and respond appropriately. - Effective communication skills, with the ability to use a range of communication systems (e.g. radio, telephone, CCTV). Knowledge - Proven ability to gather, interpret and apply information to meet operational requirements. - Good organisational skills. - Ability to accurately recall, record and relay information. - Ability to produce clear, accurate written reports. - Customer focused approach. - Ability to follow defined procedures, site instructions and emergency protocols. Experience - Previous experience working in the security industry. About Us SWISCo Limited is responsible for the delivery of all functions and services associated with environmental and operational requirements: - Waste & Recycling - Highways - Parks & Amenities - Grounds Maintenance - Street Scene - Enforcement - Business Commercial and Fleet The Company also carries out work for other public and private organisations to provide added value and improve the cost effectiveness of universal service provided to all residents on behalf of Torbay Council. We have the ambitious mission of ‘Proud to Make Torbay the best place to live, work and play’. This is why we exist and why we do what we do. Mission and Values Our mission is backed by our personality and values: ‘Proudly delivering outstanding services for our customers’. Our People Ethos as an employer of choice, ensures that we have robust HR systems and processes in place that support our workforce, recruit, retain and reward great people, recognise talent, and support organisational development and continuous improvement Application If this has piqued your interest and you want more information or want to apply for our role, you can visit www.swisco.co.uk jobs and careers, to download a copy of the Job Description/Person specification and application form. Alternatively, you can email hrswisco@swisco.co.uk to request copies by emailed to your chosen email address. Please be aware that we short list applicants based on you meeting the essential criteria for the role, and we reserve the right to close the job advert early, so get your application in, if you want to be considered for our role. SWISCo is a limited company wholly owned by, and providing services on behalf of, Torbay Council. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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