Job Description
Service Delivery Lead
Pearson Carter are currently working with a IT support services company who support local educational organisations that need a Service Delivery Lead for a crucial role focussed on project delivery QA and implementation of service procedures/policy changes.
They offer a base salary of £47,000
Get in touch if you are looking for your next opportunity!
Responsibilities:
* Project and Quality Management
* Process Policy and Change Delivery
* Service Performance
* Conduit between sales and technicians
* Liaison with customers and 3rd parties
* Day to day support
Experience:
* Service Desk / Project Manager background
* Process and procedures within the technical service
* MSP background or background supporting multiple clients
* ITIL qualification preferred
* Education industry ( desired)
Salary
They offer an excellent salary: £47,000
Location
This client has an office in Surrey and need people to work onsite with some travel.
Applications are welcome from professionals with Development experience.
How to Apply
Please apply asap with your CV to be considered for this position. You can also get in touch with me on matthew@pearsoncarter.com or 0191 406 6111.
Pearson Carter is the Global Leader in IT Recruitment with specialist roles across the globe - www.pearsoncarter.com