About a career with Elis
Are you a hands-on leader, passionate about delivering exceptional service and operational excellence in the hospitality sector?
Join Elis UK, the nation's leading hospitality laundry and linen specialist, supporting hotels, restaurants, and leisure venues across the country. Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors.
We have a great opportunity for a Production Leader to join our site at Bishop Auckland. You will work closely with the Production Manager and other internal teams to drive continuous improvement across the site. Your focus will be on maximising the efficiency of production operations, developing and engaging team members and fostering a culture of lean thinking and operational excellence.
Working Hours: Monday to Friday - 40 hours - no fixed shift.
Your Mission at Elis
Oversee daily operations within Elis' hospitality processing centre, ensuring the efficient and timely delivery of linens, towels, and uniforms.
Lead and manage the production team to consistently meet key performance indicators (KPIs), including quality standards (less than 3% reject rate) and delivery performance (over 98% OTIF).
Work collaboratively with local account managers to maintain exceptional service levels and customer satisfaction.
Champion continuous improvement by applying LEAN, Six Sigma, and digital tools such as RFID and online stock management systems to enhance productivity and hygiene.
Ensure full compliance with Health & Safety regulations and maintain ISO-standard operational practices in a high-volume, customer-focused environment.
Flexibly manage resources to respond to urgent client demands, including national campaigns and seasonal peaks in the hospitality sector.
What will make you stand out?
Proven leadership experience in a production or operational environment-ideally within textiles, hospitality, or logistics.
Strong understanding of continuous improvement methodologies, such as LEAN or Six Sigma.
Excellent communication and decision-making skills, with the ability to coach, motivate, and develop high-performing teams.
IOSH-qualified, with strong literacy and numeracy skills, and a keen eye for detail, hygiene, and safety standards.
Adaptable and proactive, able to thrive in a fast-paced, high-demand environment.
Educated to degree level (or equivalent experience), with a solid background in managing performance, absence, and operational KPIs.
What's on offer?
33 Days Holiday
Company Pension
Employee Assistance Programme
On-site Parking
Private Medical
Life Assurance
Purpose-led career in a sustainability-focused, customer-driven organisation
Work with leading hospitality brands.
Be part of a national success story with room to grow and lead change
Competitive package including circa £40,000 salary, team leadership responsibility, and development opportunities
Interested?
Then apply online! Your contact person:
Helena Fearnley-Brown
Tel:
TPBN1_UKTJ