Job Summary
Senior Solution Architect (AI) – Salary: £90,400 - £120,000 – Location: Bristol – Hours: Full-time – Working Pattern: Hybrid (at least two days per week or 40% of time at an office).
About this Opportunity
At Lloyds Banking Group we put our customers at the heart of everything we do. As part of the Customer Experience & Analytics Lab, you will play a vital role in building a forward‑thinking Chatbot as a Service platform. You will collaborate on innovative solutions that incorporate Large Language Models and Agentic AI within a well‑established cloud‑based ecosystem, while coaching and motivating colleagues.
Responsibilities
* Lead the design and development of robust software solutions using modern engineering techniques across GCP and Microsoft Azure stacks, aligned with Enterprise Architecture and Business Design strategy.
* Act as a trusted advisor to colleagues and professionals within and outside the organisation, providing valuable insights, strategic perspectives and encouraging problem‑solving.
* Create and maintain a blueprint for organising and communicating the Lab technology change agenda.
* Promote adoption of modern software engineering practices, including DevOps, CI/CD and cloud computing.
* Work closely with cross‑functional teams to shape high‑quality, innovative products that align with business goals.
* Deliver design outputs such as Minimum Viable Designs and architecture decisions through formal governance processes.
* Champion agile development practices, including continuous integration, test automation and timely delivery of tasks.
Qualifications
* Professional experience of 5+ years in software engineering design or solution design/architecture.
* Experience in shaping and executing design change across complex operational and technology environments.
* Extensive knowledge of software development principles with a focus on highly observable and scalable solutions.
* Proficiency in Node.js, React, Next.js and Python.
* Experience with API development, automation and Infrastructure as Code tools such as Terraform.
* Knowledge of cyber‑security practices and techniques to ensure resilient applications.
* Deep understanding of Git and source‑code management.
* Significant experience with integration tools and cloud infrastructure, ideally GCP.
* Hands‑on experience with cloud‑native architecture and containerisation technologies (e.g. Kubernetes, Docker); Helm experience is a plus.
* Understanding of networking, including public cloud and on‑premise infrastructure.
* Strong knowledge of agile development practices, continuous integration and test automation.
* Demonstrated ability to deliver projects on time by effectively managing tasks and priorities.
Benefits
* Generous pension contribution of up to 15%
* Annual performance‑related bonus
* Share schemes including free shares
* Flexible benefits such as discounted shopping and cycle‑to‑work schemes
* 30 days of holiday with bank holidays on top
* Well‑being initiatives and generous parental leave policies
Equality, Diversity & Inclusion
We are committed to building a workforce that reflects the diversity of the communities we serve. We welcome applications from under‑represented groups and are disability confident, providing reasonable adjustments upon request.
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