Technical Application Support Engineer
Warwick, Warwickshire, United Kingdom (Hybrid)
Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. Help build and keep the nation's critical infrastructure connected and protected 24/7.
The Technical Application Support Engineer will support the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolves in line with product roadmaps. Day to day the role will perform proactive maintenance activities, mitigation of operational risks, management of integrations, delivery of level 3 technical incident resolution along with the delivery of continuous improvements.
Day to day monitoring of integration and batch process processes, remediating errors in a swiftly manner to mitigate business impact.
Day to Day technical administration of corporate applications inc Oracle & MS Sql DBs
Run SQL queries and updates to support data changes
Actively participate in project implementations, including design review, system testing and configuration.
Regular risk assessments with remediation plans to reduce overall technical risk position.
Creation of technical documentation to assist software development lifecycle and core ITIL processes.
Broad knowledge of IT infrastructure and application platforms and operating systems
Hands of technical application & integration support experience
Experience of Software Delivery Lifecyle, ITIL & Agile methodologies
Experience to review work for quality, accuracy and relevance
Hands on experience of implementing or assisting enterprise technologies such as Microsoft Azure Integration, SQL databases, Power Platform, Oracle Integrations (OIC), Snaplogic,
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
~ Company pension scheme
~ A range of family friendly policies
~ Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme
We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
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Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance.