Job summary
The post holder will provide a comprehensive and high quality secretarial and administrative support to the Consultant, doctors and other professionals within a specific department in the Paediatric directorate.
The post holder will be expected to liaise in a professional manner with colleagues, visitors and parents/guardians and undertake a wide spectrum of administrative and secretarial duties.
The post holder will be expected to manage and prioritise their own workload using experience and initiative. The post holder will work independently to provide secretarial and administrative office function, adhering to UHB policies and procedures.
Main duties of the job
* Plan own day to day tasks and duties.
* Undertake routine typing and audio typing of clinical correspondence.
* Manage Consultant's diaries and or Doctor's.
* Prioritise results, organise clinical activity.
* Liaise with parents/guardians, General Practitioner and other Health Boards/Trusts to arrange ongoing treatment and care.
* Play a supportive role with the running of the acute paediatric team.
Welsh Skills Desirable:This post is advertised as Welsh Desirable. Thisdoesn'tmean essential;whilst the candidatedoesn'tneed to have skills in Welsh,we'llconsider it an advantage when short-listingand selectingcandidates.Thisisn't'fluency',just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.For more information, see 'Welsh Language Guidance' inthedocuments right at the bottom.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
10 February 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,898 to £30,615 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-AC
Job locations
Prince Charles Hospital
Gurnos
Merthyr Tydfil
CF47 8DT
Job description
Job responsibilities
* Plan own day to day tasks and duties.
* Undertake routine typing and audio typing of clinical correspondence.
* Manage Consultants diaries and or Doctors.
* Prioritise results, organise clinical activity.
* Liaise with parents/guardians, General Practitioner and other Health Boards/Trusts to arrange ongoing treatment and care.
* Play a supportive role with the running of the acute paediatric team.
* Anticipate problems on any urgent issues recognised within the department and take necessary action to solve these problems using their own initiative.
* Communicate with clinicians, parents/guardians, nurses, managers, administrative staff, and relatives, General Practitioner, Representatives and other Health Boards/Trusts.
* Act as the first point of contact for the Consultants and Doctors.
* Deal with parents/guardian, relatives and members of the public as and when they arrive at outpatients if required, taking appropriate action, using tact and sensitivity and maintaining strictest confidentiality.
Job description
Job responsibilities
* Plan own day to day tasks and duties.
* Undertake routine typing and audio typing of clinical correspondence.
* Manage Consultants diaries and or Doctors.
* Prioritise results, organise clinical activity.
* Liaise with parents/guardians, General Practitioner and other Health Boards/Trusts to arrange ongoing treatment and care.
* Play a supportive role with the running of the acute paediatric team.
* Anticipate problems on any urgent issues recognised within the department and take necessary action to solve these problems using their own initiative.
* Communicate with clinicians, parents/guardians, nurses, managers, administrative staff, and relatives, General Practitioner, Representatives and other Health Boards/Trusts.
* Act as the first point of contact for the Consultants and Doctors.
* Deal with parents/guardian, relatives and members of the public as and when they arrive at outpatients if required, taking appropriate action, using tact and sensitivity and maintaining strictest confidentiality.
Person Specification
Qualifications
Essential
* RSA/OCR Level III or equivalent level of knowledge, skills and experience
* Good standard of education
* Comprehensive knowledge of medical terminology
Desirable
* Knowledge of University Health Board procedures.
* Medical Secretary qualification e.g. AMSPAR
Experience
Essential
* Previous experience in a secretarial/administration role.
* Experience of working in a busy environment.
* Ability to prioritise and manage own workload.
Desirable
* Knowledge of the Welsh PAS (Myrddin) system.
* Experience of working in a hospital environment
* Experience of supervising staff
Aptitudes and abilities
Essential
* Excellent Keyboard and audio typing skills
* Excellent communication and telephone skills
* Able to deal with patients and relatives in a sympathetic manner.
* Ability to deal with staff at all levels.
* To support line manager when off site and to communicate any issues that may arise.
Desirable
* Setting up office systems
* Ability to take shorthand.
Person Specification
Qualifications
Essential
* RSA/OCR Level III or equivalent level of knowledge, skills and experience
* Good standard of education
* Comprehensive knowledge of medical terminology
Desirable
* Knowledge of University Health Board procedures.
* Medical Secretary qualification e.g. AMSPAR
Experience
Essential
* Previous experience in a secretarial/administration role.
* Experience of working in a busy environment.
* Ability to prioritise and manage own workload.
Desirable
* Knowledge of the Welsh PAS (Myrddin) system.
* Experience of working in a hospital environment
* Experience of supervising staff
Aptitudes and abilities
Essential
* Excellent Keyboard and audio typing skills
* Excellent communication and telephone skills
* Able to deal with patients and relatives in a sympathetic manner.
* Ability to deal with staff at all levels.
* To support line manager when off site and to communicate any issues that may arise.
Desirable
* Setting up office systems
* Ability to take shorthand.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Prince Charles Hospital
Gurnos
Merthyr Tydfil
CF47 8DT
Employer's website
(Opens in a new tab)
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Prince Charles Hospital
Gurnos
Merthyr Tydfil
CF47 8DT
Employer's website
(Opens in a new tab)