Reports to: SAP Product Owner
Role: SAP SD Systems Administrator
Reports to: SAP Product Owner
Location: Hybrid, occasional travel to our Leeds office.
Hours: 39
Salary: £30,000 - £35,000, per year DOE
As a SAP SD Administrator for Magnet you’ll have a direct impact on the business by ensuring our core sales and distribution systems operate reliably across our store network. This is a varied role combining problem solving and team support, alongside opportunities to build your SAP knowledge and gain exposure to our future S/4HANA plans.
What’s in it for you?
* Flexible hybrid working
* Fantastic company discounts: Up to 80% off our stylish kitchen ranges and products
* Access to Retail Trust
* Flexible holidays: Buy up to five extra days with our holiday purchase scheme
* Wellbeing support: Access to our virtual GP service and employee assistance platform 24/7
* Lifestyle perks: Cycle to work scheme and savings on hundreds of top brands via our benefits app
* A collaborative culture built on care, inclusion, and continuous improvement
What You’ll Be Doing
* Supporting and maintaining SAP SD / Order-to-Cash operations, with opportunities to get involved in system improvements and change activity
* Provide second-line (L2) support for SAP SD incidents
* Investigate and resolve issues across the order-to-cash process (orders, deliveries, billing, pricing, outputs)
* Monitor daily system activity to ensure smooth operation across Trade and Retail processes
* Run regular operational checks (e.g. integration failures, output errors, job failures, billing issues)
* Escalate complex issues and support resolution with SAP Consultants and technical teams
* Support branch/store changes through standard SAP configuration
* Assist with testing (SIT/UAT) and SAP change releases
* Maintain clear documentation and knowledgebase updates
* Work with SAP teams to continuously improve system stability and support processes
Who We’re Looking For
* Experience working on SAP systems, IT support or systems administration roles, or relevant education in IT, business, or a related field
* Strong problem-solving and analytical skills with attention to detail
* Ability to investigate issues and follow them through to resolution
* Good communication skills and ability to work with both technical teams and business users
* Organised and proactive with a willingness to learn and develop
* Comfortable using standard business tools (e.g. Microsoft Excel, Word, Outlook and Teams) to support communication, documentation, data analysis and issue investigation
* Basic understanding of SAP SD or Order-to-Cash processes would be desirable
* Comfortable working with IT tickets is advantageous
* Desirably exposure to testing, configuration or change support within SAP
* Experience with SAP ECC, CRM/CX woudl be beneficial
Why choose Magnet?
At Magnet, we bring over 100 years of heritage, but our focus is firmly on the future.
As the UK’s leading kitchen specialist, our success is driven by the expertise, insight and innovation of our people.
We’re in the middle of an exciting transformation, with a real opportunity to shape how we work, grow and deliver for our customers. We’re always open to fresh thinking and new perspectives, so even if your experience doesn’t perfectly match, we’d still love to hear from you.
We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.
Magnet was founded by Tom Duxbury in 1918, as a joinery business in Bingley, Yorkshire. Tom named his business after his beloved horse, Magnet, and believed in a considered approach and a commitment to quality. This simple premise still drives Magnet today.
Tom believed in a considered approach, enabling him to offer better products and services to his customers. This simple premise still drives Magnet today.
We've come a long way from our humble Yorkshire roots, growing to be both leaders and pioneers in the industry as we paved the way for all the kitchen retailers in the UK. #J-18808-Ljbffr