Salary: 1-6 months £25,989, rising to £27,252 after 6 months and then £29,064 for the final 12 months of the scheme (pay award pending)
Grade: E, F and G
Contract: 2 years fixed term as part of North Yorkshire Council graduate programme
Hours: Full time, 37 Hours per week
Location: Scarborough, North Yorkshire
Note on location: 2 roles available with each covering one of two Housing Needs locality areas, these being Malton/Selby, and Scarborough.
We have an exciting opportunity for 2 graduate trainees to join our Housing Needs Team, covering locations throughout North Yorkshire from September 2026. If you have a passion to learn and develop a wide range of skills, this may be the role for you. You can apply for more than one locality area, if so please submit an application for each of these separately.
The Council's Housing Needs responsibilities include the management of the Housing Options and Homelessness Teams across the Localities. Overseeing the provision of an efficient and effective housing options service and ensuring the Council meets its statutory obligations under the Housing Act 1996 Part 7, Homelessness Reduction Act 2017 and related legislation. Complying with the prevention, relief and main housing duties under the Homelessness Reduction Act 2017.
The provision of an effective Homelessness and Refugee Support service and the operational management of temporary accommodation and supported accommodation used for homeless prevention initiatives. Contributing to and delivery of the Council's Housing Strategy and development and implementation of the Homelessness and Rough Sleeper Strategy.
About the Role
The role offers the opportunity to gain experience of all aspects of Housing Needs work including:
* Support the Housing Options Manager in delivering an efficient and effective housing needs service
* Support the Housing Options Manager to review risk assessments for the service
* Assist with HR processes as and when required
* Assist with file management for the service and data cleansing in line with GDPR responsibilities
* Assist with the collecting of data and responses to FOI/SAR requests
* Assist with updating literature, website and intranet updates
* Assistance with day‑to‑day management of temporary accommodation when required
* Assisting with the submission of bids for government funding and grant programmes
* Support for data collection, reports for homelessness, rough sleeper work, support services and service delivery changes
* Provide low level support with clients on North Yorkshire Home Choice applications, assistance with benefits, budgeting to support the team
* Website and IT system testing to assist with configuration and development
* Shadowing front line officers to develop knowledge of Housing Act and Homelessness legislation
* Organise stationery orders and management of post
* Internal and external communications
* Attending internal and external partnership meetings where appropriate
Benefits of working and learning in the service
* Experience of working in a busy Council service
* Opportunity for graduates from a Housing or related discipline to apply and develop technical knowledge and skills
* Learning from highly experienced Housing Options Officers and other specialists
* Opportunity to take responsibility for your own caseload where appropriate
* Developing confidence in your own judgment
* Improving your communication and negotiation skills
* Experience of working in partnership with other organisations, such as Adult Social Care, Children's Social Care, Police, Registered Providers, Voluntary organisations
These positions will be fast‑paced and will require individuals who can demonstrate resilience and an ability to develop creative solutions to help shape services of the future.
Start your journey to a great career and join us as a graduate trainee.
EEO statement
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
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