About Glassworks
Glassworks London is an independent women's fashion brand founded in 2010. Our design-led boutiques are refreshed weekly with small runs of new‑season fashion. We’re growing fast, with five London boutiques, a store in Brighton and our sights set on the US. We’re building a brand for the long term, and we want people who want to grow with us.
The Role
We’re hiring a Store Manager for our Covent Garden boutique. A natural leader who runs the floor with energy, knows their numbers inside out, and turns every visit into a sale. This is a commercial, customer‑facing role. Your focus is sales and service, building a team and a store experience that keep our customers coming back.
What you’ll be doing
* Leading from the shop floor through confident selling, styling and customer engagement
* Delivering and exceeding weekly and monthly sales targets
* Coaching your team daily to strengthen their selling, styling and conversion
* Managing team performance directly, with clear standards and honest feedback
* Recruiting and developing a team of confident, capable sellers
* Running rotas, stock and visual merchandising to keep the store trading at its best
Your KPIs
* Weekly and monthly sales vs target
* Conversion
* ATV and UPT
* Labour cost as a percentage of sales
Who you are
* A natural seller, and the kind of presence customers remember
* Commercially sharp, with the experience of carrying a target and hitting it
* A confident people manager who leads with clarity and holds a standard
* Decisive, self‑directed, and energised by a fast pace
* Genuinely passionate about fashion, styling and great retail
What we’re looking for
* Retail management or senior supervisory experience
* A proven track record on KPIs, with the numbers to show for it
* Strong leadership and people management skills
What we offer
* £30,000 salary + commission
* Real ownership of a store, with clear progression as the brand grows internationally
Glassworks London is an equal opportunities employer and welcomes applications from all backgrounds.
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