Branch Manager – Direct Distribution
Location: Preston
Key Responsibilities
* Support the organisation's Direct Distribution Strategy by proactively generating leads for new business.
* Identify, assess, and mitigate risks in accordance with the organisation's risk management framework and regulatory requirements.
* Achieve and exceed agreed objectives, contributing to the organisation's strategic plan.
* Ensure positive member outcomes by applying the principles of Consumer Duty consistently.
* Manage member complaints effectively, ensuring timely resolutions and appropriate escalation.
* Oversee branch quality assurance checks and ensure compliance with control procedures.
* Build external relationships and explore new partnerships to enhance the organisation's presence in the community.
* Maintain accurate People HR records, including sickness, annual leave, and performance reviews.
* Foster a culture of accountability and service excellence within the team.
What You Will Bring
* Minimum of five GCSEs (or equivalent), including Maths and English at grade C/4 or above.
* Exceptional communication and interpersonal skills.
* Ability to work independently and make informed decisions.
* Strong attention to detail and a commitment to a 'right first time' approach.
* Knowledge of market opportunities with a focus on achieving growth objectives.
* A qualification in Leadership, Management, or further education is desirable.
We are a disability‑confident employer and committed to an inclusive and accessible recruitment process. If you require reasonable adjustments we will support you.
The Adecco Group UK & Ireland is an equal opportunities employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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