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Afghan resettlement project support officer

Leeds
Leeds City Council
Project support officer
Posted: 18 February
Offer description

Job title: Afghan Resettlement Project Support Officer

Salary: SO1 £34,434 – £36,363

Hours: Full time (37 hours per week)

Contract: Fixed term, to 31 March 2027

Location: Merrion House and another central Leeds location (transitional accommodation site). Hybrid working is available.

As the Afghan Resettlement Project Support Officer at Migration Yorkshire, you will play a vital role in supporting individuals and families arriving in the Yorkshire and Humber region through the Afghan Resettlement Programme (ARP). You will be an integral part of the Migration Yorkshire team, helping to ensure that people rebuilding their lives here are met with high-quality, compassionate support. Your work will directly contribute to our wider mission: achieving the most positive outcomes of migration for communities and residents across Yorkshire and the Humber.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions .

About You

As Afghan Resettlement Project Support Officer, you will bring to the role:

Experience of working in a project support or similar role.
Good understanding of the culture and political situation of Afghanistan.
Experience of working in partnership with others to deliver work to set deadlines.
Experienced and highly competent user of Word, Excel, PowerPoint and email software.

About The Role

Your role will include close collaboration with local authorities, government departments and voluntary sector organisations, as well as direct engagement with resettled individuals and families. You'll be joining a dedicated and supportive team who share a strong commitment to securing the best possible outcomes for everyone arriving in our region through ARP.

Migration Yorkshire supports people and organisations to achieve the most positive outcomes of migration for everyone in the Yorkshire and Humber region. Migration Yorkshire provides leadership and coordination, evidence, and practical assistance to organisations from all sectors at local, regional and national level. We believe in improving understanding, supporting the integration of migrants and maximising opportunities for all to create a more equal and enriched society. Migration Yorkshire is a partnership of councils working across the whole of the Yorkshire and Humber region and is based in Leeds. Find out more about us at

What We Offer You

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How To Apply

Please complete submit your CV and a supporting statement.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role please contact Dinah Beckett, Regional Asylum & Refugee Integration Manager. Call or email

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.

Job description:

We are looking for an experienced and motivated Project Support Officer be part of the team which welcomes new arrivals into Yorkshire and Humber through the Afghan Resettlement Programme (ARP) Regional Pathfinder. The role will include supporting Afghan households during their initial weeks of settlement in the UK and working collaboratively with a wide network of partners.

This post is part of the ARP Regional Pathfinder pilot which is being funded by Central Government.

The Regional Pathfinder welcomes new arrival Afghan households and provides a comprehensive package of initial integration support as people adapt to life in Yorkshire and Humber. Alongside frontline advice and housing support, the Regional Pathfinder supports families as they move on into settled accommodation. The Regional Pathfinder will also produce research to inform future resettlement initiatives.

The project is managed by Migration Yorkshire and delivered across the Yorkshire and Humber region through a partnership of statutory and voluntary sector organisations.

Migration Yorkshire supports people and organisations to achieve the most positive outcomes of migration for everyone in the Yorkshire and Humber region. Migration Yorkshire provides leadership and coordination, evidence, and practical assistance to organisations from all sectors at local, regional and national level. We believe in improving understanding, supporting the integration of migrants and maximising opportunities for all to create a more equal and enriched society. Migration Yorkshire is a partnership of councils working across the whole of the Yorkshire and Humber region and is based in Leeds.

Responsibilities

Welcome and support newly arrived Afghan households on their journey from port of entry in the UK into transitional accommodation.
Assist with developing and translating welcome information for newly arrived Afghans in two or more of the following languages: Dari, Farsi and Pashto.
Provide advice, information and signposting to newly arrived Afghans in English and two or more of the following languages: Dari, Farsi and Pashto. This includes delivering group briefings on specific elements of life in the UK.
Develop and maintain good working relationships with project partners and other external organisations and stakeholders to support the successful delivery of the project and other aspects of Migration Yorkshire's work.
Assist with conducting surveys and consultations in English, Dari, Farsi and/or Pashto.
Develop and manage electronic and paper recording and filing systems. Input data, check data quality and implement retention and delegation schedules, to ensure that the project is monitored, measured, recorded and reported accurately.
Prepare, produce and present high quality reports and statistical information relating to performance and monitoring.
Provide support for events and training sessions, for example booking venues, arranging refreshments, liaising with attendees, producing presentations, training materials or delegate packs and ensuring everything runs smoothly on the day.
Work with others to ensure our documents meet accessibility standards
Provide excellent customer service to all stakeholders.
Respect the sensitive and confidential nature of the work. Follow good practice in data protection.
Provide occasional cover for other team members as required, commensurate with the grade.
Be responsive to the needs of the Migration Yorkshire team and support colleagues as required.
Able and willing to undertake occasional travel across Yorkshire and Humber, and regular journeys to collect new arrivals from airports around the UK.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Essential Behavioural And Other Characteristics

Understand and embrace Leeds City Council values and behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of health and wellbeing, inclusive growth, thriving strong communities, and a resilient sustainable city
Able to understand and observe Leeds City Council policies and procedures
Carry out duties having regard to an employee's responsibility under Health, Safety and Wellbeing
Participate in appraisal, training and development activities to ensure up, to date knowledge and skills
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality and diversity of Leeds City Council
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
Flexible and adaptable to change to assist other services as required commensurate to grade.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Qualifications

5 GCSEs including English and Maths at grade A*-C (or equivalent).
A vocational qualification (hold a degree or diploma minimum QCF Level 6) or equivalent professional experience in translation and/or interpreting in 2 or more of the following languages: Dari, Farsi and/or Pashto.

Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

Experience of working in a project support or similar role.
Good understanding of the culture and political situation of Afghanistan.
Experience of working in partnership with others to deliver work to set deadlines.
Experienced and highly competent user of Word, Excel, PowerPoint and email software.
Ability to work collaboratively as part of a team.
Enthusiastic about the integration of migrants and about ensuring that the Yorkshire and Humber region benefits from migration.
Experience of developing and maintaining spreadsheets and databases for project/ performance monitoring.
Have an understanding of data protection and be committed to working in a way that ensures confidentiality and the appropriate handling of personal data.

Desirable Requirements

Recent experience of work involving writing and/or translating materials in English, Dari, Farsi and/or Pashto.
Knowledge of the UK immigration system and the routes for Afghan nationals to come to the UK.

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