Honeycomb is delighted to partner with a leading Insurance Brokerage Company to recruit for an Insurance Customer Service Advisor to join their busy office based in Newry. The role is full time and permanent and would suit someone coming from a strong customer service background, looking to move into an insurance environment, with great opportunity for growth & development.
The Client
Our client is one of the largest independently owned Insurance Brokers in NI, with their head office based in Omagh. They have been trading for 33 years, and through organic growth and acquisitions, have built a network of 15 branches across NI & 2 locations in ROI. They put their customers at the heart of everything they do and have an excellent reputation on the market as a leader in their field.
The Role
The role of the Insurance Customer Advisor will sit within the Personal Lines division, dealing with either motor or home insurance products. Typical duties will include:
1. Advising customers on a range of motor and home insurance products
2. Producing quotations
3. Processing new business applications
4. Managing the renewal process
5. Administering mid-year adjustments
6. Cross selling and up-selling on other insurance products
7. Updating computer systems with customer details in a timely manner
8. General administration duties
Desirable Criteria
9. One to three years customer service experience in a busy environment
10. A desire to build a career in the insurance industry, and a willingness to commit to insurance exams, where necessary
11. Good numeracy, literacy & IT skills
12. High attention to detail
13. Excellent communication and interpersonal skills
Package
14. Salary starting from £23500 to £25000, depending on skills & experience
15. Potential to earn up to £500 bonus per month
16. Pension contribution
17. Private medical care
18. 22 days annual leave, plus stats
19. Opportunity to take examinations, and progress your career