What you will do:
1. Deal with complex day to day queries regarding identification and structure verification, with a desire to investigate and understand different legal forms of entities in different jurisdictions and how to safely onboard them
2. Liaise on a regular basis with customers directly, including face to face meetings to understand company structure and obtain the correct information
3. Be aware of the capabilities of the Metro Bank Group and identify customer needs so that we can service these needs within our capability, eg, Asset Finance, Invoice Discounting, Bacstel, Credit Cards, Cash Management Solutions, FX needs, Borrowing requirements.
4. Attend to every detail when onboarding our higher risk customers, from ensuring complex structures are verified to identifying financial crime red flags and investigating and reporting as needed
5. Analyse customer’s current bank account usage to expertly identify unusual suspicious activity
6. Use your expert knowledge in AML Sanctions to identify solutions to satisfying our external regulators as well as the customer when standard procedures are not appropriate; eg non standard ID&V documentation, additional controls as needed, verifying structures where standard documentation not available. Then using this information to influence FCRC and FCPT to gain their support to your proposals.
7. Maintain up to date knowledge of internal regulatory requirements, and be a subject matter expert in Enhanced Due Diligence requirements
8. And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
9. Fluency in English and one or more additional language(s) – preferably French, Chinese Turkish, Dutch, Italian, German
10. Be a People People person with great communication skills, both verbal and written, and the ability to make complex instructions simple for our customers to understand
11. Strong Attention to Detail, ensuring you get things Right First Time (bumping up when needed)
12. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
Our promise to you…
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!