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Business Administration Apprentice
Business Administration Apprentice
, Apply From: 04/06/2025
Learning Provider
Delivered by DN COLLEGES GROUP
Employer
ONE CALL INSURANCE SERVICES LIMITED
Vacancy Description
To be a key person in the efficient and controlled operation in administering existing policies.
The admin team are responsible for:
* Processing documents received from consumers within 48 hours of receipt
* Updating policies following consumer or insurer requests
* Identifying misrepresented claims or convictions history and updating policy information
* Confirming No claims bonus and driving licence details
* Keeping insurers updated with issues that may affect a policy
* To provide key information and assistance to other departments within the company
Key result areas:
* Processing documents that have been requested by the broker or insurer in a timely manner and within agreed service level agreements
* Updating policies as requested by policyholders
* Updating policies as requested by insurers
* The use of various databases to validate data
* Identifying mis-represented risk details and amending accordingly
* Identifying potentially fraudulent risk details
* Notifying consumers in the event of additional premiums that have become due and arranging payments
* Communicating with insurers and consumers in a variety of mediums
* Ensuring adequate audit trails are maintained
* Ensuring that any issues identified are followed through to completion
* Distribution of documents received to other relevant departments in timely manner and within agreed service level agreements
* Providing a good level of customer service
You will also build knowledge in:
* Knowledge of FCA Handbook
* Bribery Act 2010
* Financial Services Act 2012
* Road Safety Act 2006
* Data Protection Act 1998
* Fraud Act 2006
* The Consumer Protection (Distance Selling) Regulations 2000
* The Financial Services & Markets Act 2000
* The Financial Markets (Distance Selling) Regulations 2004
Key Details
Vacancy Title
Business Administration Apprentice
Employer Description
Providing a wide range of insurance to customers in the United Kingdom since 1995 One Call Insurance lets you compare car insurance, home insurance, van insurance, motorbike insurance and travel insurance from our panel of trusted insurance providers. As well as these, we also offer many other insurance products and services including temporary insurance, learner driver insurance and breakdown. We know value is a key factor when choosing who you purchase your insurance from. It’s not all about who is cheapest though. We try to offer customers added benefits you don’t get with other providers.
Vacancy Location
Saturn Building First Point Balby Carr Bank Doncaster DN4 5JQ
Wage Frequency
Custom
Number of Vacancies
3
Vacancy Reference Number
1000323392
Key Dates
Apply From
04/06/2025
Closing Date For Applications
2025-06-13 23:59:59
Interview Begin From
Possible Start Date
2025-06-15 00:00:00
Training
Training to be Provided
* Training will be at Doncaster College via day-release where you will access a wide range of facilities on offer
* You will undertake the Business Administration Level 3 Standard
* You will undertake Functional Skills for English and/or maths if needed
* You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge and experience
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0
Learning Provider
DN COLLEGES GROUP
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsProblem solving skillsPresentation skillsLogicalTeam workingUnderstanding of OrganisationGain knowledge of databases
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