Job Description
Title – Contact Centre Agent – German Speaking
(Please note this role requires you to speak fluent German)
Location – Glasgow City Centre
Hours of Work – Monday to Friday – 40hrs per week
Salary- £25,396
We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to over 100 clinics and have become the UK’s only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we’re here to make poor vision a thing of the past for our patients.
Want to be part of a team that literally change people lives?
We are recruiting results driven, self-motivated individuals who are able to exceed targets whilst continually delivering a first class experience to our patients.
You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale. Although the role is based in our fantastic Glasgow offices it is contacting patients in Germany, therefore, spoken and written German to native standard is required along with fluent English.
Key Responsibilities
1. Making contact with patients who have recently attended an initial consultation
2. Promoting the lifestyle and clinical benefits of our treatments
3. Manage the patient pipeline
4. Providing an exceptional aft...