Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our Hereford branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.
Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
About the role:
You’ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone and using the full suite of Microsoft office applications such as Excel, Word and Outlook and Teams. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.
We’re looking for someone confident and proactive and who isn’t afraid to get stuck into a range of tasks.
You’ll be highly customer service driven and come from an office / administrative or prior internal sales position.
Our preference is for someone from a similar sector however are open to candidates from a wide range of backgrounds also.
Working hours: 40 hours per week, Monday – Friday, 08:00 – 17:00 with 1 hour lunch.
Key responsibilities as our Internal Sales person:
Processing orders and assisting order book management.
Quotations & product sourcing
Preparing orders and deliveries for customers.
Supporting the Trade Counter.
Face to Face & telephone customer service
General office duties, including filing
What we're looking for in our Internal Sales person:
Prior internal sales experience or experience within a customer service / administrative environment.
Knowledge of MRO/Engineering products is desirable, however full training will be provided
Excellent negotiation and communication skills
Self-motivated, with strong organisational and time-management skills
Ability to work independently and as part of a team
Work well under pressure in a fast-paced environment
What you'll get in return:
From 23 days annual leave (plus public/bank holidays) increased with length of service
In-house training provided through Hayley Inspire
Company pension
Life Assurance cover (x2 salary)
Invitation to healthcare scheme
Wellness programmes
Uniform and PPE provided
Excellent opportunities available
The recruitment process:
Adverts will close on Friday 27th March however we may extend this date if needed.
Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor.
Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.
Finally...
We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed).
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.
Please inform our careers team if you require any adjustments throughout the recruitment process.
Don’t miss out on this fantastic opportunity to join the team at Hayley Dexis – please click ‘apply’ now to become our Internal Sales person - we'd like to hear from you