Job Description
Collaborative Provision Records Officer
Requisition Id: 405
Job Location: Gateway House
Full-time/Part-time: Full-time
Employee Weekly Hours: 37.00
Maximum Salary: 38,784.00 GBP
Minimum Salary: 32,080.00 GBP
Market Supplement:
Application Closing Date: 03/03/2026
Job Description:
Main duties and responsibilities
Directorate
The Registry Services Directorate comprises responsibility for the administration of the student journey from registration to graduation and consists of the following functions: student records, quality assurance, UKVI compliance, timetabling, student records, examinations, awards and graduations and student casework.
Role
De Montfort University is seeking an experienced and highly organised person to supervise a small team within the student records office. They will oversee the work of a team in dealing with the management of records relating to partnership students. You will lead and provide guidance to the partnerships team on all administrative aspects of the student lifecycle. To include admissions, registration, maintenance of student records, re-registration, assessment and progression for all partners and their associated programmes. You will contribute to continuous improvements as well as potential solutions, working collaboratively with colleagues across the university. Provide support and guidance to the team and ensure that there is full documentation material for all student lifecycle activity involving partners. You will build and establish close working relationships with the BI team, SPS and other colleagues in D&T to enable the university to deliver high quality internal and external data returns. Work closely with the Global Partnerships Office, Faculties and Academic Quality in supporting partnership activity and ensuring that partners are supported in complying with the university's data processes and requirements. You will support in embedding a culture of student data quality across the team. Ensure your team are given clear information and objectives as part of their appraisal process and that these are monitored on an ongoing basis. Engage in sector wide networks so as to build contacts and awareness of student administrative developments within the sector.
Key Responsibilities
Oversee the management student data across our Collaborative Partners, ensuring accuracy, completeness and alignment with institutional processes.
You will guide and support colleagues on data quality, deadlines and system usage. Providing guidance for all student records related processes and data, as they relate to partnerships.
You will play a key role in the development of system functionality, identifying process and system improvements and supporting the testing and deployment of system developments.
Ideal Candidate
You will be proactive, collaborative in their approach with a strong understanding of partnership relationships, student records systems and data quality standards. They should have experience in working on student records systems, handling student data, process improvement initiatives, developing and supporting with systems training and working across teams to implement change. Excellent communication skills are essential, along with a strategic mindset and the ability to influence and support others effectively. A commitment to inclusion, environmental sustainability, and continuous learning is expected, along with the confidence to represent the university positively both internally and externally.
There are two roles – One permanent and one fixed term contract for 6 months (secondments welcome with line management agreement).
To view the job description and person specification, please click here
Competencies
Team Leadership
Resource Allocation
Objective Setting
Workload Management
Employee Development
Performance Monitoring
Policy Implementation
Stakeholder Communication
Process Improvement
Skills
Empathy
Time Management
Conflict Resolution
Adaptability
Motivation
Decision-Making
Accountability
Honest and Compassionate
Innovative and Creative
Community Minded