About the Role
Ready to help us make a real difference for families, children, and young people in Hertfordshire? We’re looking for a creative, energetic Communications Support Officer to help drive our public health nursing message across digital and print channels. You’ll be at the heart of our communications; managing social media, websites, newsletters, and campaigns, and building strong connections between the Trust, staff, service users, and local communities.
Responsibilities
* Support and develop the Trust’s public health nursing presence online, social media and other digital or in‑print communication, through effective market research, communications strategy and engagement with external stakeholders and internal teams.
* Support the development of up‑to‑date, accessible and informative content on public health nursing services and activities and public health information on the website www.hct.nhs.uk and health for under 5s website.
* Assist with the development and implementation of a review, a social media strategy for the Trust’s public health nursing teams, in line with service specifications and the Trust’s corporate policies and approaches.
* Oversee critical communication with key stakeholders including schools, charities, family centres, early education and daycare providers, and other health providers.
* Plan, organise, & manage your own workload effectively to deliver and maintain an efficient service, meeting tight timescales in a changing priority environment.
* Develop, implement, and maintain effective systems and processes for administrative support, maximising the use of technology.
* Support the delivery of public health nursing projects and the strategic direction of this important service for the Trust.
* Manage and develop social media channel(s), websites including the public health nursing service pages on www.hct.nhs.uk and the health for under 5s website, intranet pages and staff communications, e‑newsletters, leaflets/letters and other associated external and internal communications material, and support campaigns.
* Create links between the Trust, staff, service users and local communities and stakeholders.
* Work well under pressure, supporting staff to communicate about how they make a real difference to the lives and wellbeing of families, children and young people in Hertfordshire.
Qualifications
* A degree in communications, PR, journalism, marketing, or equivalent experience.
* Proven skills in digital communications, campaign delivery, and relationship building.
* Outstanding written and verbal communication.
* Flexibility, resilience, and the ability to thrive under pressure.
Diversity & Inclusion
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.
This advert closes on Sunday 26 Apr 2026.
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