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Senior Regulatory Technical Support Officer, Preston
Client: Coventry City Council
Location: Preston, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 6b49d69622ac
Job Views: 3
Posted: 14.07.2025
Expiry Date: 28.08.2025
Job Description:
What is the job role?
Would you like to gain a Regulatory Compliance qualification and experience supporting regulatory functions?
As a Senior Regulatory Technical Support Officer, you will provide administrative support to the Licensing and Business Compliance Team to ensure high-quality Regulatory Services customer service.
Your typical week will involve:
* Handling enquiries via various mediums, resolving at first contact when possible, or passing to relevant personnel for action; using judgment on complex issues.
* Data entry and document production using relevant systems.
* Maintaining and retrieving information from computerised systems, creating databases and spreadsheets, and providing reports.
* Ensuring timely delivery of actions throughout the Apprenticeship Lifecycle.
This is a full-time, fixed-term role for 24 months. You will be supported to undertake a relevant qualification.
All candidates must have the Right to Work in the UK. Sponsorship is not available for this role.
This role is exempt under the Rehabilitation of Offenders Act; appointment is conditional upon a satisfactory DBS check.
Who are we looking for?
The Licensing and Business Compliance team is passionate about supporting local businesses to ensure public safety.
We seek someone with:
* Knowledge of customer care, equal opportunities, and supporting technical activities with IT systems.
* Excellent organisational, communication, and interpersonal skills, with the ability to work flexibly and as part of a team.
* Ability to handle enquiries from a diverse range of customers.
Qualifications include:
* Maths and English GCSE 4/C or above (or equivalent), or ability to complete Level 2 Functional Skills.
* Ability to complete the Regulatory Compliance Level 4 Apprenticeship Standard.
* Must not have previously completed or be ineligible for this apprenticeship.
For application support, see our accessibility page.
Guaranteed Interview Scheme
We offer guaranteed interviews for specific groups, including Armed Forces members/veterans, those in or previously in care, and individuals with disabilities or long-term health conditions.
Refer to the 'Coventry City Council Application Process' document for full details. Note: Use of AI in applications without justification may lead to rejection.
About Coventry
Coventry is a vibrant, diverse city with a history of community collaboration and social change. We are committed to excellence and recruiting talented individuals to serve our communities.
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