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Health Care Assistant - Treatment Centre
NHS AfC: Band 3
Main area Endoscopy Grade NHS AfC: Band 3 Contract Permanent Hours
* Full time
* Part time
37.5 hours per week (Full time & Part time positions available) Job ref 409-7443119
Site Southport and Ormskirk Hospital Town Ormskirk Salary £24,937 - £26,598 Per annum (Pro Rata, If Part Time) Salary period Yearly Closing 23/09/2025 23:59 Interview date 02/10/2025
After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Job overview
We are looking for an experienced Endoscopy Health Care Assistants or you are an existing Health Care Assistant who wishes to have a career change and want to work in a more specialist area and have further career development, with a passion for learning Endoscopy. If you are looking to join an energetic and vibrant department that truly makes a difference to people’s lives on a daily basis, we would like to hear from you.
Join us on our exciting journey of expansion here at Southport and Ormskirk Hospital. Here at Southport and Ormskirk we are actively working towards securing accreditation through the Joint Advisory Group (JAG) on Gastrointestinal Endoscopy as high-quality gastrointestinal endoscopy service.
Our focus at all times is on ensuring that our patients receive high quality treatment quickly, in clean and comfortable surroundings.
You will be working as part of a friendly, welcoming and expert Multidisciplinary Endoscopy Team who are friendly, enthusiastic and encouraging in a happy working environment.Mentoring, training and guidance will be provided to the successful candidate.
Previous applicants need not apply
Main duties of the job
An HCA role with the team will vary from day to day, including admission and recovery of patients, to assisting with patient care in the procedure rooms after completion of training. It is a busy, active role. As part of the team, you would rotate throughout the different roles across both sites.
We work with many specialities including gastroenterology, urology, colorectal, respiratory, and vascular. Training is provided in house, with support from external sources.
Previous experience in endoscopy would be a strong advantage but relevant healthcare experience will be considered.
The successful candidate will work closely with both Medical and Nursing Staff within the department, who think of the Patient first and always uphold the Trusts values.
Our Endoscopy service is base across two sites, with the Ormskirk site being the centre of our high-volume activity. We work collaboratively with the Medical and Surgical Teams ensuring a seamless journey for our patients.
We are looking for a motivated individual to join our team of nurses working within our busy endoscopy departments which are currently working towards achieving JAG accreditation. If you are eager to learn, have a flexible approach to work and are reliable and enthusiastic, we would like to hear from you. You should have excellent skills and commitment to continuing professional development.
Working for our organisation
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
* Rated Outstanding by CQC Inspection August 2018
* Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
* National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Detailed job description and main responsibilities
* Work as part of a team and duties will be delegated by the registered healthcare professional.
* Act within the scope of your training and competence, knowing who to ask for help and support if you are not sure.
* Work within agreed ways of working, following relevant Trust standards, policies and protocols.
* Communicate compassionately and effectively with individuals and their families, carers and health care practitioners using a range of techniques, maintaining confidentiality and using tact, empathy, persuasion and reassurance.
* Observe, assess and respond to patients needs appropriately, escalating concerns to Nursing staff as required including instigating emergency procedures as per policy.
* Organises self and supervises other junior staff or learners in general work tasks or when delivering patient care with supervision from nursing staff.
* Prioritises a range of delegated clinical care duties.
* Acting on own initiative, undertake personal care duties and support activities of daily living, e.g. mouth care, personal hygiene and toileting needs, demonstrating person centred care.
* Assist the registered healthcare practitioners with clinical tasks, follow care plans, notice and report changes, assist with risk assessments, obtain samples and some specimens.
* Safely deliver care duties including manoeuvring of patient equipment such as hoists and wheelchairs.
* Gather evidence to assist registered healthcare practitioner in obtaining a patient/client history.
* Undertake delegated procedures as required within the limits of required training and measured competence e.g venepuncture / ECG recording / blood glucose monitoring, clinical observations, taking specimens, escalating any abnormalities to the registered nurse.
* Support of patients feeding, diet and nutritional needs and accurately record patients nutritional intake and fluid intake and output, noticing and reporting changes to the nursing staff.
* Ensure patient property is managed as per Trust policy.
* Monitor levels of supplies and order supplies for the department as appropriate
* Demonstrates own duties to new starters, contributing to the learning environment. Where requested, supports/supervises work of students and other junior staff.
* Occasionally participates in audits, surveys, development activities.
* To work in line with Trust policies and procedures
* Contributes to maintaining a safe, healthy working environment.
* Follow the principles for implementing a duty of care, always acting in the best interest of individuals to ensure they do not come to harm.
* Work in partnership with the individual, their carers/ families and the wider healthcare team.
* Maintain and further develop your own skills and knowledge through development and learning activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
* Participate in team handovers.
Person specification
Qualifications
* NVQ level 3 Health and Social Care or equivalent
* Care Certificate (equivalent to level 1)
* Literacy and numeracy functional skills level 2 or equivalent
Knowledge & Experience
* Knowledge of personal care and related procedures
* Demonstrable experience of working in a patient care/health related role
* Knowledge of relevant legislation related to healthcare
* Experience of working in a team
Skills
* Ability to communicate effectively in both verbal and written formats
* Good interpersonal skills
* Able to work within a team
* Experience of supporting junior staff and learners
* Able to accept direction and guidance
* Aware of own limitations
* Able to prioritise own workload and manage time effectively
* Flexible, adaptable and responsive to change
* Reliable and professional
* Ability to cope in stressful and challenging situations
* Inclusive and non-judgmental
* Punctual, motivated and committed
* Effective role model demonstrating Trust values
* Basic IT skills
Other
* Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient’s personal care.
* Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks.
* Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
* Aware of the process for accessing staff health and wellbeing support
* Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
* Able to carry out direct clinical care as required on ward or department.
* Potential blood or body fluids exposure
Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.
Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.
The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.
Equality, Diversity, and Inclusion
We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.
As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.
If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact Recruitment@merseywestlancs.nhs.uk
We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.
The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.
The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.
Certificate of Sponsorship
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please check your eligibility before applying for this post as we may be unable to provide sponsorship.
eVisa Update
For successful candidates on selected work and study visa routes, who have completed and paid for their applications will no longer receive a visa vignette in passport as evidence of their permission to enter the UK. Instead, you will be issued with an eVisa only, which is accessed by creating a UKVI account.
Before travelling to the UK, we advise applicants to:
* Understand how to generate an eVisa share code
Disclosure and Barring Service Check
If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.
If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.
Flexible Working
We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:
* All employees have the right to request flexible working from day one of employment.
* There is no limit on the number of requests they can make.
* Employees have the right to make requests, have them considered, regardless of the reason.
At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to discuss flexible working options at interview stage.
Working for Team MWL
Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.
The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website.
You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.
Additional Information
Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here.
An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.
Good luck with your application. We hope to welcome you to Team MWL very soon.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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