Join Shaping Lives as a Function Skills Administrator to support our learners through their journey! Location: Remote Salary: £25,330 per annum Working hours: Monday - Friday (36.5 hours) Job Type: 12 Month Fixed Term Contract Are you highly organised, detail-oriented, and passionate about supporting education delivery? At Shaping Lives, we're looking for a Functional Skills Administrator to play a key role in coordinating examination bookings and supporting learners through their functional skills journey. This is more than just an administrative role - you'll be central to ensuring exams run smoothly, learners are supported, and compliance standards are consistently met. What You'll Be Doing Coordinate functional skills examination bookings and SLC rota Liaise with the additional learning support team to arrange access arrangements Ensure compliance with invigilation documentation and training Schedule functional skills workshops using booking systems (Appointed) Work with the quality team to ensure all documentation is uploaded and compliant Schedule mock exams and coordinate with personal tutors Liaise with the awards team to manage functional skills aims and exemptions Any other duty as required by the department to provide a quality service to all stakeholders Adhere to GDPR regulations and all internal information and data security policies and procedures Maintain and develop positive relationships with all stakeholders Proactively promote and safeguard the welfare of children and young people you are responsible for or come into contact with What We're Looking For Qualifications GCSE Grade A-C in English and Maths or equivalent Level 2 Information, Advice & Guidance (or willingness to acquire) Level 3 Business Administration (or willingness to acquire) Knowledge & Experience Experience in an administrative or coordinator role Experience working in a fast-paced, dynamic team Strong IT skills (Microsoft Word, Excel, Outlook) Knowledge of Further Education sector and awarding bodies requirements Knowledge of JCQ guidelines knowledge of exam board systems such as Walled Garden for C&G Ability to travel and work flexibly to meet the needs of the business Skills & Abilities Ability to plan and manage own workload and resources effectively High levels of data accuracy with a strong attention to detail Self-motivated with the ability to plan and use own initiative to achieve targets and deadlines Behaviours Creative with a solution focused, open mind and can-do attitude Forward-thinking with a desire to make a difference and inspire success Infectious and transferable energy to motivate and invigorate others Unique, persuasive, and confident to influence others and/or make decisions We are proud to offer a suite of benefits which are optional benefits alongside our core benefits below! 25 days annual leave - increasing with length of service and 8 bank holidays. Holiday purchase scheme Up to 3 days of paid volunteering leave and corporate conscience initiatives Recognition and long service awards to celebrate our colleagues' Perkbox - a suite of discounts, lifestyle benefits and wellness tools. 3% matched Employer Pension contribution. In person team meetings and 1:1s. Enhanced Maternity leave after 2 years of service. Income protection and Life Assurance. Recommend a colleague incentive schemes, where you can benefit £500 for referring great people to work with us. CPD and training opportunities. 4pm Friday finish with flexible working opportunities available. Flexible and supportive team and with a great culture. Employee Assistance Programme, with a dedicated People Team to support all colleagues We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role. To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.