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About Our Client
Our client is a large-scale organisation, operating within the Financial Services sector. Renowned for their commitment to excellence, they are based in the beautiful city of Chester and have a reputation for delivering an outstanding customer experience.
Job Description
* Providing high-quality customer service to clients.
* Communicating effectively with clients in German.
* Resolving customer inquiries promptly and professionally.
* Maintaining up-to-date knowledge of financial products and services.
* Working closely with other team members to ensure customer satisfaction.
* Adhering to company policies and regulations.
* Assisting in the development of customer service procedures.
* Contributing to the overall success of the customer service team.
The Successful Applicant
A successful French or Spanish Speaking Customer Service Advisor should have:
* Fluency in French and/or Spanish and English.
* A strong understanding of financial services - Desired.
* Ability to work effectively in a team.
* High attention to detail.
* Proficiency in Microsoft Office Suite.
What's on Offer
* An estimated salary range of £27,000 - £33,000.
* Comprehensive training and development programmes.
* A friendly, supportive work environment.
* A generous holiday leave.
* Opportunities for career advancement.
* Unique experience in the financial services industry.
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