* Mon to Fri
* Strong salary plus package
* Hybrid role - some home working with travel to London, Northampton & Gloucester
Here at ISS as a leading Facilities Management (FM) provider we are looking to recruit a Senior Technical Manage to oversee Hard FM operational delivery across our major corporate banking client's Southern Estate, focusing on their Canary Wharf HQ, but also major sites in Northampton and Gloucester, plus smaller satellite sites in the region.
These sites are both corporate offices on a large scale or Data Centres, each representing huge significance to the client operation.
Here you will provide technical and operational leadership to ISS Engineering operation team within designated region, accountable for Technical Services across the region, achieving 100% uptime of all Critical Infrastructure and providing service delivery in line with all legal and regulatory standards.
Reporting into the Engineering Director, this is a fantastic role for an established Senior Technical Lead looking to advance their career within one of the UK's most prestigious and exciting accounts.
Actions will include:
* Operate as part of the UK Region Account Senior Leadership Team, providing effective and structure communication with all key Internal and External stakeholders.
* Function as the Technical Lead and main point of contact for client within regional Technical Services operation, producing all necessary reporting to senior stakeholders within ISS and Client and attending contractual review meetings as per agreed contract governance.
* Accountable to meeting contract KPI within Region, completing all planned, reactive, and corrective maintenance and maintaining critical building availability in line with contract requirements.
* Use Management Information to support policy, strategy, investment, and operational decision making.
* Lead the Technical Services operation across within set region, with responsibility for the completion of all Engineering and Building Fabric planned, reactive and corrective maintenance activities in line with contract requirements.
* Responsible for the In Region completion of all M&E and Building Fabric work orders, ensuring the Region meeting contract SLAs & KPIs
* Ownership of engineering supply chain delivery in region, working to deliver optimum performance and drive efficiencies while identifying opportunities that enhance ISS self-delivery capability.
We need from you:
* Established Senior Technical leadership experience within a major and complex Corporate Banking and/or Data Centres contract(s) with a strong level of engineering qualification
ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences.
We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.
As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you.
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