Job Ref: CAM2637
Branch: Cameron House
Location: Cameron House, Loch Lomond
Salary/Benefits: £8.96 - £12.21 per hour plus excellent company benefits
Contract type: Permanent
Hours: Part Time
Shift pattern: 7am - 3.30pm or 2.30pm-11.00pm
Hours per week: 0 hours, flexible
Posted date: 10/09/2025
Closing date: 12/10/2025
Room Service Assistant
ABOUT US:
Magnificent and uniquely inspirational. Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond has reopened following a multi-million pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.
The iconic lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.
Add all the above together, and we have something very special; all that's missing could be you.
THE ROLE:
With 208 bedrooms, our in room dining service provides guests with an array of meals drinks and snacks in the comfort of their bedroom or suite all round the clock.
As Room Service Assistant, your scope will be to support the Cameron Grill Manager by delivering our in room dining menu to guest bedrooms and suites.
Key things you will be responsible for:
* Setting trolleys
* Taking orders
* Service of food and drinks to guest bedrooms
* Clearing room service trays from bedroom floors
* Handling and resolving guest feedback
* Requisitions, cash ups and banking
* Cleanliness and order of room service department
WHO WE ARE LOOKING FOR:
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.
* People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
* People who are naturally friendly – who genuinely care about our guests and the service they receive.
* People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
* People who show the same level of care for their team, as our guests – It's about supporting our colleagues to be the best they can be and to do the best job they can.
* People who will respect and protect the magical place we work in – it's up to all of us to look after our environment and never take it for granted.
TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:
* To be thorough, personable and have keen attention to detail
* To be physically fit as a high degree of manual handling is involved in the role
* Excellent interpersonal and communication skills
* Basic IT skills and ability to use technology
WHAT'S IN IT FOR YOU?
Here's what to expect when you work as part of our team:
* Free meals when on duty, in our team cafes
* Pension scheme and Wagestream financial services
* Long service awards involving recognition with high street shopping vouchers and overnight stays
* Enhanced holidays with long service
* Free Leisure Club Membership, with friends and family discounts
* Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
* On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities cinema tickets and retail products
* Lifeworks App – lots of discounts on everyday purchases, with brand that you love
* Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers
* Free parking
* At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
We are only 40 minutes drive from the centre of Glasgow, so if the outdoors is your thing there's also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.
Join The Team
Join Cameron House and you're joining a five-star resort with a long history and an abundance of ambition. The original estate was home to the Smollett family for over 300 years, including the famous 18th Century novelist and poet, Tobias Smollett. Tobias travelled widely, yet the vision of his Scottish home was never lost, "I have seen Lake Garda, Albana, De Visco, Bolsetta and Geneva. Upon my honour, I prefer Loch Lomond to them all." Naturally, we agree with Tobias, wholeheartedly.
Since the estate was sold for development in 1986, Cameron House has grown both in reputation and size. Today, we're all about creating memorable experiences that exceed expectations every time. How do we do this? By providing our particular brand of five-star experience across everything we do - from our accommodation, award-winning spa, and championship golf to our choice of dining options and huge range of resort activities - all against the beautiful backdrop of the Loch Lomond and the Trossachs National Park.