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HMRC Chief Digital Information Office (CDIO) is moving to a products and platforms model. Platform delivery requires the management and ownership of platform lifecycle, environment management and the infrastructure responsibilities. Product managers and leads will focus on the development and delivery of individual products, with a greater focus on user and customer needs. Platform Owners are critical for overseeing broader infrastructure internally, focused on scalability, reliability and performance for the consumers, customers and developers that utilise different aspects of the ecosystem.
Networks Cloud Platform Owner is responsible for overseeing the direction, development, integration and management of a technology platform or a platform feature, developing and maintain the Cloud network Backlog. They are responsible for ensuring integration and performance of the microservices, modules and products within the platform. They will role model leadership behaviours and values and inspire their teams to develop and to grow internal talent.
This role sits within the Chief Digital Information Officer (CDIO) Chief Platform Office, Network Services Team. The Networks Cloud Platform Owner will be the conduit between the CDIO platform teams and 3rd Party Suppliers including the network Managed Service Provide (MSP) for everything relating to cloud networks and cloud network tooling.
~ With the Lead Platform Owner and Network architects, develop the strategic roadmap of the end-to-end lifecycle of the platform, platform feature and services, responsible for ensuring the maintenance and continuous improvement of the platform.
~ Work closely with Networks Lead Platform Owner and wider Platform Owners to ensure there is a coordinated and seamless strategic plan for platforms and platform features within their function.
~ Lead engagement with customer stakeholders to understand and inform the business and CDIO strategic priorities and to reflect these in the platform plans.
~ Work with the platform and product teams to continually seek ways to improve the customer experience and deliver high quality, cost-effective, added value platform service and functionality.
~ Utilise insight from the Customer Relationship Management teams to identify and deliver creative solutions that address customer needs and develop the platforms.
~ Engage with external networks and Cloud industry relationships to understand trends and best practice.
~ Work with other professions leads and teams across HMRC to promote user centred and agile ways of working, and to ensure the model for multidisciplinary teams works effectively.
~ Work in partnership with Practice Owners/ Managers to ensure matrix managed colleagues understand their roles and task responsibilities.
~ To champion high performance, line managing, coaching, and mentoring platform teams.
Experienced in Cloud platform/ product ownership and leading a team on an outcome-based backlog and roadmap.
~ Deep applied understanding and experience of emerging trends around Cloud and Data Centre platform technologies.
~ Proven track record in defining, managing, and then delivering technical IT organisational change, including capability and professional development, within a large and complex organisation.
~ Demonstrative ability of successful stakeholder management and building relationships across a range of senior communities, internal and external, often without direct authority.
~ Leading teams through times of change and fostering a positive and inclusive culture of trust and autonomy.
~ Ability to respond to change with agility and lead teams with a strong and compelling vision for the future.
~ Lead and guide a team or organisation working with technical roles, job families and professions, including but not limited to Government Digital and Data.
~ Role models the civil service leadership behaviours and be a strong advocate for leadership as well as IT professional development.
~ Alongside your salary of £56,344, HM Revenue and Customs contributes £16,322 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Pension - We make contributions to our colleagues\\\' Alpha pension equal to at least 28.Family friendly policies.
Coaching and development.
To find out more about HMRC benefits and find out what it\\\'s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
We acknowledge that AI can assist you in your application. Interviews will take place via video link. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we\\\'ll let you know via your Civil Service Jobs account.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs.
Complete the \\\"Assistance required\\\" section in the \\\"Additional requirements\\\" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you\\\'re deaf, a Language Service Professional.
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. Important information for existing HMRC contractual homeworkers
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\\\'s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).