Overview
Housing and Technical Resources seek to recruit a Repairs Assistant to join the Repairs Team based within Hamilton Business Unit.
Hours: 35 hours per week
Salary: £24,325 - £27,391 per year
Vacancy: Fixed term for 6 months
Responsibilities
* You will be required to effectively diagnose, order and instruct repair requests in accordance with Council’s policies, standards and targets.
* Effective communication skills are essential, as is the ability to display IT skills, especially in Microsoft Word and Excel.
* Excellent customer service is a priority, therefore you will display the necessary commitment to customer care, and preferably have previous experience of handling complex customer enquiries by telephone.
* You will have the ability to effectively prioritise your own workload, respond to changing priorities and contribute effectively to team goals and projects.
Application process
When completing the application process please ensure that you cover the following areas:
Please provide evidence of your experience and achievements in the five specific behaviours framework: Efficient, Flexible, Leading, Working with Others and Performing.
Please note we do not accept CVs; any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
Please apply online - All correspondence will be via your email address.
Legislative Information
This post is exempted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.
Foreign Police Check
Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.
South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
Benefits
As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:
* Enrolment in award winning local government pension scheme
* Up to 33 days annual leave
* Public holiday entitlement (up to 10 days)
* Occupational sick pay
* Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
* Employee Discounts – including discounts at the cinema.
* Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support).
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