We have an exciting opportunity to join us here at Covéa Insurance as an IT Test Manager ! At Covéa Insurance, we’re all about protecting what matters most - whether it’s your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, we’re here to make a real difference. Our purpose is simple but powerful: to help protect people against the worst happening and put it right if it does. It’s what drives us every day, and it’s why our people are proud to be part of something meaningful! Our mission is to build inclusive, empowered teams where everyone feels welcome and valued! We celebrate what makes each of us unique and believe that diversity drives innovation and success. Whoever you are, we want you to feel confident being yourself in your team at work. In this role, you’ll be working in a team that plays a pivotal role in enabling Covéa Insurance to realise its overarching business strategy and objectives. We deliver strategic, standard, and business-as-usual (BAU) change initiatives that support the long-term vision of the organisation. This role is based on site at any of our UK offices in Halifax, London, Manchester or Reading. We believe that working together in person fosters stronger collaboration, deeper engagement, and supports your professional growth! Step into a role where your potential is valued and your growth is supported. Where will I make an impact? Lead and develop a high-performing test team through clear direction, coaching, and performance management. Own and manage all aspects of testing, including estimation, strategy, policy creation, defect reporting, and issue resolution. Plan and allocate resources effectively, scaling with burst capacity as needed. Support the Automation team by eliminating duplication and evaluating QA toolsets. Define and monitor key quality metrics to assess test effectiveness and drive continuous improvement. Act as a trusted advisor to stakeholders, aligning quality initiatives with business goals and fostering strong cross-functional collaboration to ensure shared understanding of requirements. Champion continuous improvement by simplifying processes and ensuring consistent delivery across testing areas. Collaborate across IT and Delivery Centres to embed testing excellence and encouraging cross-skilling within the team to enhance flexibility and resilience. Monitor and report testing progress and outcomes to stakeholders. What You’ll Need To Succeed Text Manager or Service Assurance Manager experience, with leadership and line management skills and the ability to inspire, support, and develop others. A proactive, positive mindset with a strong commitment to quality assurance. Excellent problem-solving and analytical skills, with a focus on practical, efficient solutions. Strong communication and documentation skills, able to bridge technical and non-technical audiences. Highly organised, with the ability to manage multiple priorities independently and with attention to detail. Skilled in stakeholder engagement, with a respectful and collaborative approach. Knowledge of secure coding standards and practices, and a deep understanding of testing tools and frameworks to meet quality and acceptance criteria. Experience managing end-to-end testing for both small-scale changes and complex, large-scale products. Background in developing QA policies and procedures aligned with industry best practices, ideally in a regulated environment. ISTQB Foundation certification and ISTQB or equivalent professional qualification preferred. Not sure if you tick every box? That’s okay! At Covéa, we know that great people don’t always meet every single requirement listed in a job ad. If this role excites you and you think you could be a good fit, we’d love to hear from you - so go ahead and apply! We’re all about building a diverse, inclusive team where everyone can thrive. Why join us? Flexible working – 36.25 hours a week with flexitime & hybrid options Annual pay review – plus performance bonuses (up to 30% depending on level) Generous holidays – 25–27 days bank holidays, with buy/sell options Pension perks – 7.5% employer contribution, rising to 9% with your input A culture where everyone belongs – we're committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive Mental & financial support – through our dedicated Wellbeing group Career growth – training, qualifications & apprenticeships to help you thrive Health & wellbeing – private medical cover, 24/7 Virtual GP, health checks, flu jabs & more Drive in style – Tusker Car Scheme with fully maintained insured vehicles Extra savings – gym discounts, Cycle to Work, and retail offers via Perkpal And much more! Excited about this opportunity? So are we! Apply today and be part of our journey. As a Disability Confident Employer, we’re committed to fair and accessible recruitment. If you need any adjustments or support during the application process, just let us know - we’re here to help. Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role. Salary Competitive & DOE Working Hours 36.25