Overview
Barchester are recruiting a Home Services Advisor to join their brand new care home team in Bath. The role involves supporting the home to increase occupancy through sales and marketing activities, including handling enquiries, developing the digital profile of the home, and networking with the local community. Barchester is an industry-leading care provider focused on providing exceptional quality care.
Responsibilities
* Managing enquiries to improve conversion rates and achieve occupancy targets
* Excellent communication skills
* Networking within the local community to raise the profile of the home and generate enquiries
* Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
* Identifying opportunities to improve sales and marketing performance
* Represent Barchester and the home in a friendly and professional manner
* Responsible for all sales activity for the home
* Talking to potential new residents over the phone, and providing informative and welcoming tours of the home
* Engage with residents and relatives to understand their experience and requirements
* Respond to sales enquiries
* Actively generate leads and identify local marketing opportunities
* Maintain a contacts database
Qualifications / Requirements
* Proven sales and marketing experience, preferably in healthcare (not essential)
* Ability to analyse data on Salesforce or similar CRM application
* Self-motivated and target driven
* Interpersonal and professional qualities
* Confident user of Microsoft Office (Excel/PowerPoint)
* Full UK driving licence
Rewards Package
Attractive salary, alongside a competitive commission structure. Access to a range of retail and leisure discounts, wellbeing support and Best Doctors Service. Opportunity to develop within a hugely supportive team.
About Us
Barchester is an industry-leading care provider with strong quality ratings. They are dedicated to ensuring that their team are respected and their contribution valued, offering progression opportunities and a supportive work environment.
Details
Date posted: 12 September 2025
Pay scheme: Other
Salary: £25,000 to £30,000 a year
Contract: Permanent
Working pattern: Full-time, Part-time
Location: Bath, BA2 3NR
Reference number: 1381216061
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