Manager - Stakeholder and Engagement (A1706N)
Birmingham, West Midlands (England), B1 2AX : Bristol, South West England, BS1 6EH : Longstanton, East of England, CB24 3EN : Liverpool, North West England, L3 1BP : Leeds, Yorkshire and the Humber, LS11 9AT : Manchester, North West England, M1 6EU : Newcastle upon Tyne, North East England, NE4 5BZ
Job Summary
The Cladding Safety Scheme (CSS) is part of the wider Building Remediation Portfolio whose objectives include ensuring that residents are safe from risks associated with fire safety.
We aim to improve the lives of eligible, affected leaseholders and residents by making available funds to undertake qualifying works to reduce risks and concern around safety and to restore confidence in the market.
Working in a team with Laura Smith, Senior Manager Stakeholder Engagement; Gemma Stockdale, Senior Manager Operational Procedure and Design; Hannah Downing, Analyst Product and Stakeholder and Pacian Andrews, Head of Product and Stakeholder Engagement. The Stakeholder Manager(s) will play a critical role in the Cladding Safety Scheme. You will be joining our small but friendly, highly skilled and highly experienced team of 4 people, who are committed to making positive change in how we build a productive and effective working relationship with our stakeholders to ensure the effective running of the programme.
Job Description
Laura Smith is dedicated to delivering a first-class customer service, resolving problems informally wherever possible, taking an innovative and creative approach to solving issues. Laura believes in working in a collaborative way and value’s everybody’s perspective to foster good decision making and problem solving within her team.
This is a rare chance to shape the future of the Cladding Safety Scheme in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent and effective resolution of problems and will have the opportunity to help create solutions.
The role will support the design and delivery of key strategic projects around our Cladding Safety Scheme stakeholder engagement strategy, to help embed our offer for stakeholder engagement, working with combined authorities, local authorities, Fire and Rescue Services, and other key stakeholders. There are some ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the Cladding Safety Scheme offering.
Laura Smith is dedicated to delivering a first-class customer service, resolving problems informally wherever possible, taking an innovative and creative approach to solving issues. Laura believes in working in a collaborative way and value’s everybody’s perspective to foster good decision making and problem solving within her team.
This is a rare chance to shape the future of the Cladding Safety Scheme in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent and effective resolution of problems and will have the opportunity to help create solutions.
The role will support the design and delivery of key strategic projects around our Cladding Safety Scheme stakeholder engagement strategy, to help embed our offer for stakeholder engagement, working with combined authorities, local authorities, Fire and Rescue Services, and other key stakeholders. There are some ambitious projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the Cladding Safety Scheme offering.
Person specification
Whilst our day job is to deliver first class customer service to our stakeholders in the Cladding Safety Scheme, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate.
You'll be comfortable supporting the senior managers in the team to grapple with complex stakeholder issues to build a productive and effective working relationship with our stakeholders. You will be proficient in delivering excellent service, you will play an important role in supporting the delivery of the programme ensuring that we are working effectively with our internal and external stakeholders to improve the applicant and resident experience.
Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as the Cladding Safety team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.
Benefits
Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:
Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.
Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.
We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.
Selection process details
How to apply?
To apply please follow the links to our careers page.
Security
Successful candidates must pass a disclosure and barring security check.
Selection process details
For more information on the role, please see the attached Job Description.
Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.
Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.
Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.
Homes England Is Committed To Protecting The Privacy And Security Of Your Personal Data. For Further Information Please Refer To Our Privacy Notice Which Can Be Viewed Here
https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter
Nationality Requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.
Further information
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Name: Recruitment Team
Email: recruitmentinfo@homesengland.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
* Name : Kelly Jordan
* Email : Recruitmentinfo@homesengland.gov.uk
Recruitment team
* Email : Recruitmentinfo@homesengland.gov.uk
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Business Development and Sales
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