DESCRIPTION
Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.
Amazon Business helps millions of customers worldwide-from small businesses, schools, hospitals, non-profit organisations, and government agencies, to large enterprises with global operations-reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics. Customers also have access to a variety of business-tailored features and benefits, including a curated site experience, Business Prime, business-only pricing and selection, single or multi user business accounts, approvals workflow, purchasing system integrations, payment solutions, dedicated customer support, and more.
Position Summary
As an increasingly important part of the Amazon Business team, Strategic Account Managers are responsible for large strategic accounts (businesses with annual revenues $2.5BN and more), understanding complex requirements and leveraging bespoke solutions to help these customers achieve procurement savings at scale through Amazon Business. The ideal candidate will have experience developing relationships across functional areas such as procurement, procure-to-pay, production, maintenance, supply chain and IT in large, complex businesses and has proven track record of meeting and exceeding goals. If you want to roll up your sleeves and help shape the future of buying for large enterprise customers, this role could be the one for you!
Key job responsibilities
• Develop and implement a territory customer account management plan
• Educate and network with key prospect and customer contacts via events, thought leadership engagements, and coordination with other Amazon teams.
• Analyze and report on customer onboarding pipeline and customer spend adoption
• Develop close advisory relationships with senior customer stakeholders including CPOs, CFOs & VPs.
• Contribute to contracting activities for large, complex deals across multiple Amazon teams.
• Accelerate spend adoption within your portfolio of strategic accounts.
• Be the 'voice of the customer' with internal Amazon teams including Product Management and Category Management.
• Drive periodic innovation to improve customer satisfaction and team productivity.
• Build relationships & manage customer projects with marketing, business development, customer service, payments, operations, tech development and other key internal Amazon stakeholders
BASIC QUALIFICATIONS
- Experience positioning and selling innovative solutions to new and existing customers and market segments
- Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels
- Experience with sales CRM tools such as Salesforce or similar software
- Experience with Microsoft Office products and applications
- Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
- Knowledge of procurement and source to pay processes and solutions or equivalent experience
- Experience identifying trends and needs to improve an already closed large-scale technology deal
- Experience in B2B or enterprise sales with a focus on hunting new business
- MBA or Masters in Management
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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