Security Officer
Job Details
* Contract: Banking
* Location: Edinburgh, EH12 9SB
* Hours of work: 44
* Working Pattern: 4 on / 4 off (07:00-19:00) & (19:00-07:00)
* Contract Type: Permanent
* Hourly Rate: £12.60
Are you passionate about safety and delivering a great customer experience?
We are looking to recruit a motivated and professional individual to operate as a Site Security Officer within Edinburgh, based at the NWG Gogarburn Centre.
About the Role
As a high‑profile site, the successful candidate will play a vital role in maintaining a safe and secure environment. The position requires a professional approach and the ability to work closely with all levels of ISS staff, local management, and client representatives.
This role operates on a four‑on‑four‑off shift pattern, covering both day and night shifts: 07:00–19:00, 19:00–07:00. Due to the nature of the shift pattern, a level of flexibility above the norm is essential.
Responsibilities
* Incident and occurrence reporting to Security Management.
* Conduct patrols as required or in line with Assignment Instructions (AIs).
* Access control in accordance with established site processes.
* CCTV monitoring within the control room environment.
* Stay vigilant and identify any suspicious activities.
* Create a positive, professional relationship with customers and colleagues.
* Respond promptly and professionally to client needs, supporting service delivery in partnership with the client and internal teams.
Requirements
* Ability to successfully undergo BS7858 screening.
* Valid SIA Licence.
* Previous experience within a similar role.
* Computer literacy, including confidence using Microsoft Office applications.
* Strong report writing and incident management skills.
* Ability to work under pressure and adapt to changing operational requirements.
* A team player with good customer service skills.
About the Company
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
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