Void Supervisor
Location: Wembley
Contract Type: Permanent, Full-Time
Salary: £41,000 - £43,334
An opportunity has arisen for an experienced individual to join our team as a Void Supervisor in Wembley.
You will be responsible for the management and delivery of the end-to-end voids process within the region. The successful candidate will ensure void properties are processed efficiently and in accordance with relevant standards and statutory requirements.
Key Responsibilities:
Take full ownership for managing the voids process from end to end, ensuring timely delivery in accordance with organisational targets.
Lead regular performance review meetings with internal and external stakeholders, identifying delays and implementing corrective measures where necessary.
Monitor key performance indicators and service level agreements, escalating non-compliance appropriately.
Prepare accurate and insightful monthly performance reports to inform decision-making at a regional and organisational level.
Review and challenge the scope of works, quality standards, and schedules of rates, to ensure value for money and consistency in delivery.
Collaborate effectively across departments, influencing colleagues and partners to meet agreed milestones and performance goals.
Undertake site visits when required to validate scopes of work and provide expert advice.
Ensure that all administrative systems are accurately maintained and kept up to date to support effective voids management.What we are looking for:
Demonstrable experience in a similar supervisory role within property or housing services, with a clear understanding of the voids process.
Strong leadership and interpersonal skills, with the ability to influence and motivate stakeholders at all levels.
Excellent organisational and time-management abilities, with a results-oriented approach to reducing void periods and rent loss.
Strong analytical skills, with the ability to interpret data, identify trends, and present findings clearly and persuasively.
Familiarity with NHF Schedule of Rates and experience reviewing or challenging works specifications.
Experience in producing written reports to a high standard, suitable for a range of audiences.Desirable:
Part-qualified in a relevant professional discipline (e.g. property, construction, housing management) or equivalent experience.
Commercial acumen with an understanding of cost control in the context of voids management.
If you're looking for a new challenge, please get in touch today