Part Time - Receptionist - Wednesday to Friday
Join to apply for the Part Time - Receptionist - Wednesday to Friday role at Taylor Wimpey plc
At Taylor Wimpey, we don’t just build houses; we build futures. We bring our collective skills together to create amazing things for our people and our customers. With 22 regional offices across the UK and operations in Spain, we provide the tools and freedom for you to develop your skills and explore new opportunities.
Job Summary
Our receptionists are the face of Taylor Wimpey to clients and customers visiting our offices. This part‑time opportunity is based in our Head Office in High Wycombe. The role ensures continuous reception cover, operates a true job share with our other part‑time receptionist, and delivers an efficient and professional reception service. The role also assists other HQ team members with administrative duties as required.
Primary Responsibilities
* Answer phone calls professionally and courteously, quickly identifying callers and forwarding the call to the appropriate person or department, or interacting with the caller on behalf of Taylor Wimpey staff.
* Transfer calls as required, including all calls from TW customers, transferring to the Customer Hub as appropriate.
* Take accurate messages from clients wishing to be called back and deliver these messages to the appropriate staff member.
* Maintain the abbreviated dialing system.
Visitor Liaison
* Welcome on‑site visitors.
* Determine the nature of business and announce visitors to the appropriate person or department.
* Offer refreshments as appropriate.
Other Duties
* Receive and distribute mail/parcels as they arrive.
* Frank outgoing mail.
* Manage the franking machine supplies and top up as required.
* Order and maintain stationery levels, as required.
* Order and maintain tea, coffee and other refreshment levels.
* Check the main boardroom after use and tidy as appropriate.
* Support the CEO EA and other team members – Microsoft Word experience essential.
* Manage the meeting room diary, as required.
* Receive goods/services into reception, notify the individuals of delivery, and keep reception area clear.
* Type up standard letters, forms, etc., as and when required.
* Ensure all staff log in and out of office using company logging in and out book.
* Maintain HQ and BU staff lists, updating monthly or as required (staff listings, telephone lists, etc.).
* Arrange own lunch cover.
* Provide cover when the other part‑time receptionist is on holiday or absent where possible.
* Organise your own holiday cover in advance with other administrative staff.
* Provide training to fellow employees to ensure adequate cover is available for holidays and sickness.
Experience, Qualifications, Technical Requirements
* Previous experience in a similar role.
* Experience managing both internal and external clients and an ability to build lasting and meaningful relationships with a variety of stakeholders.
* Good knowledge and experience of relevant IT systems and experience with MS Office.
What We Offer At Taylor Wimpey
We provide excellent retail discounts, company‑funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer a discounted house purchase scheme, car leasing scheme, share plans, and the opportunity to tailor your benefit package to suit your needs.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions and ensure barriers are eliminated when it comes to employment opportunities.
Internal Applicants
Please inform your line manager if you wish to apply for this role.
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