Job Description
Data Analyst (Stock, Cancellations & Operations) | Manchester | On-site | £30,000 - £35,000 | FMCG & commerce
This is an exciting opportunity to join a fast-growing FMCG e-commerce business operating at a Global scale. The company sells high-volume consumer products through digital channels and manages a complex operation across demand planning, inventory and fulfilment.
As the business continues to scale, there is an increasing need for clear, actionable insight across stock availability, cancellations and operational performance. This role works closely with senior stakeholders and focuses on turning data into insights that support margin, customer experience, and cost control.
It is a hands-on role with clear commercial impact, rather than reporting for reporting's sake.
The Role
Analyse stock levels, movements and availability across the business, identifying risks that could impact sales or customer experience
Identify patterns that lead to overstocking, stockouts or operational inefficiencies
Own reporting around order cancellations and refunds, identifying root causes such as stock issues, fulfilment delays or system errors
Track trends over time, flagging emerging issues before they escalate
Quantify the commercial impact of cancellations, refunds and lost revenue
Produce regular, clear reporting for the Head of Finance to support operational and commercial decision-making
Identify areas of cost leakage across fulfilment, logistics and operations
Support improvements in warehouse efficiency, logistics performance and customer experience through insight
Ensure data accuracy across finance, operations and e-commerce systems
Work with teams to improve data capture, reporting processes and overall data quality
Help move the business from reactive reporting to proactive, action-driven insightAbout You
Strong analytical background, ideally from a Maths, Statistics, Economics, Data Science or similar STEM discipline
1-2 years' experience working with data in a professional environment, including graduate or junior analyst roles
Strong Excel or Google Sheets skills with confidence in handling large datasets
Able to interpret data and explain insights clearly to non-technical stakeholders
Naturally curious, enjoys problem-solving and asking "why"
Comfortable working with imperfect data in a fast-paced, scaling business
Commercially minded, focused on driving action rather than producing static reports
Detail-focused but able to see the bigger operational and financial pictureWhat's on Offer
Up to £35,000 Salary
Excellent benefits, including staff discounts, gym memberships, and other additional perks.
Opportunity to join a fast-growth business with real scale and momentum
High exposure to senior leadership and decision-making
A role where insight is genuinely used to drive change
Strong platform for long-term development in commercial analytics
Being part of such an exciting brand, with endless possibilitiesZachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics
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