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Team co ordinator, course advice and customer enquiries. full time

Basildon
South Essex College Group
€30,000 a year
Posted: 4h ago
Offer description

Team Coordinator, Course Advice and Customer Enquiries

Full‑time opportunity in the Marketing and Communications team. The role is based at Campus, Luckyn Lane, and can be remote.

Working hours: Three days per week, 22.5 hours per week.

The main duties and responsibilities are:

* Answer incoming calls and emails.
* Assist customers with their enquiries.
* Transfer other calls or emails to their destination and take messages for college staff.
* Continuous learning and professional development – understand broad course offer at all campuses and basic support information.
* Data entry for the marketing team when necessary.
* Prepare materials for dispatch to enquirers and applicants.
* Answer enquiries regarding courses, admissions and enrolment.
* Make outgoing calls for research and other marketing exercises.
* Attend team meetings and play a full role in the marketing team.
* Carry out any other duties as may reasonably be required by the Executive Director Corporate Services or by the Principal and Chief Executive.

The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found.

Only applications made via the college website will be considered.

Latest application date: 24 May 2026.

Location: Off‑site.

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