The post holder will deliver a range of building fabric maintenance, repair & minor refurbishment works across social housing properties, ensuring homes are kept in a safe & habitable condition in accordance with health & safety standards & expectations.
Radius Housing is proud to announce the launch of
Radius Direct Ltd
, a wholly-owned subsidiary established to enhance and supplement our current property maintenance operations.
Radius Direct has been created to support the delivery of essential services including servicing, planned maintenance, minor works, and repairs. The formation of this new company represents a proactive investment in improving service delivery, ensuring we can respond effectively to the growing demands of our sector and the expectations of our tenants.
Given the current housing pressures across our communities, Radius Direct will have a strong focus on void property relets, helping to minimise turnaround times and bring vacant homes back into use more efficiently. Additionally, Radius Direct will be central in delivering a range of compliance-related services, ensuring that Radius Housing continues to meet and exceed its statutory and regulatory responsibilities in an ever-evolving housing environment.
At the heart of Radius Direct will be a dedicated expert team of multi-trade operatives who will work alongside our existing staff and external contractors. This team will provide a responsive and integrated maintenance service, combining in-house expertise with trusted partnerships to ensure high-quality outcomes for our tenants.
The introduction of Radius Direct reflects Radius Housings commitment to enhancing service standards, increasing operational flexibility, and reinforcing our focus on tenant wellbeing. By bringing additional capacity in-house, we aim to deliver a service that is not only efficient and compliant but also proactive and community-centred.
We Are Currently Recruiting For The Following Role
Service Delivery Manager
The post holder will carry out a range of building fabric maintenance, repair, and minor refurbishment works across social housing properties, ensuring homes are kept in a safe, secure, and habitable condition in accordance with health and safety standards and customer service expectations.
Hours:
40 per week
Location:
Based in Holywood/ Belfast
Salary:
Competitive
Reference:
FHA04316
To access the full criteria and to apply online, please click the 'Apply' button.
To be shortlisted candidates need to provide evidence of the following as a minimum:
* Proven experience managing a DLO, in-house project and/or maintenance team, or property maintenance service.
* Strong leadership and people management skills, with experience of managing trade operatives and supervisors.
* Knowledge of housing legislation, property compliance, and health & safety requirements.
* Experience of delivering against KPIs, managing budgets, and improving operational efficiency.
* Strong communication, decision-making, and problem-solving skills and IT literate with experience of scheduling, reporting, and performance monitoring systems.
* A current full driving licence and access to a suitable form of transport*
(*where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post).
In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business.
For further information on employee benefits go to the employee benefits section of our website.
Closing date for applications is 21st October 2025 unless otherwise stated.
Radius reserves the right to enhance criteria to facilitate shortlisting.
Association wide waiting lists may be compiled for future same or similar permanent / fixed term vacancies which may arise.
Radius is an Equal Opportunities Employer.
Benefits
Pension Training Flexibility Cycle to Work Free Health Checks Health Cash Plan